August Santini
August Santini at Mastrovito Chevrolet

August Santini | Page 3

Service Advisor

Mastrovito Chevrolet

5043 Commercial Dr
Yorkville, NY 13495

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4.7
52 Reviews
4.7

52 Reviews

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52 Reviews of August Santini

August 06, 2026

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Employee Rating

Staff was courteous, friendly and helpful. They explained that I will need tires and said they run a buy 3 get 1 free sale in the future. Coffee was good and the establishment was super clea More

by nuckblevins
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Stacey Collette , Andy Decarolis

Aug 06, 2026

Mastrovito Chevrolet responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

August 04, 2026

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professional and courteous . . my automobile was serviced quickly and properly. Very impressed with this dealership More

by JUDITH.GRAZIANO
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Stacey Collette, Samantha Urich, Conrad Lupardo , Andy Decarolis

Aug 04, 2026

Mastrovito Chevrolet responded

Thank you! We appreciate your business and look forward to helping you with any questions or future needs. Thank you for choosing Mastrovito Chevrolet.

August 04, 2026

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Chris in service was awesome he is a true asset to the dealership!!! Very fair and honest!! More

by nhff171
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Chris in Service Dept.

Aug 04, 2026

Mastrovito Chevrolet responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

July 21, 2026

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Unfortunately, the process was very drawn out. 4 visits to fix warranty issue. Still not 100% fixed. When first went in I was told there was no bulletin so they couldn’t look into my issue. They f More

by Tahoe1
Workmanship
Service Time
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Recommend Dealer
No

Other Employees Tagged: Andy Decarolis

Jul 24, 2026

Mastrovito Chevrolet responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If it's possible to discuss your visit in more detail, please feel free to contact us directly. We'd love to get to the bottom of this and turn things around for you.

July 14, 2026

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Is this dealership can provide excellent service and a good lease that I can afford, I will continue to deal with them More

by swilson21
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Stacey Collette, Samantha Urich , Andy Decarolis

Jul 14, 2026

Mastrovito Chevrolet responded

Thank you! We appreciate your business and look forward to helping you with any questions or future needs. Thank you for choosing Mastrovito Chevrolet.

July 07, 2026

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Service was great and kept up to date. But had to wait about 15 min to get my vehicle More

by JAMESMREILLY
Service Price Transparency
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Recommend Dealer
Yes
Jul 07, 2026

Mastrovito Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

July 07, 2026

Dealership Rating
Employee Rating

August went above and beyond to help solve my issue with thermostat. Being that the holiday was approaching, it didn’t make it easy. He’s a prime example of what customer service should be. More

by christopher.brown2411
Service Price Transparency
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Recommend Dealer
Yes
Jul 07, 2026

Mastrovito Chevrolet responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Mastrovito Chevrolet are glad to have you as a customer.

June 30, 2026

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Completely satisfied with the service and customer care. I will return for my next service. More

by rav221
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Recommend Dealer
Yes
Jun 30, 2026

Mastrovito Chevrolet responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Mastrovito Chevrolet are glad to have you as a customer.

June 28, 2026

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Employee Rating

you positively, absolutely, completely stink. every aspect of your dealership is the absolute bottom of the barrel. the worst of the worst.. i couldn't be any more disgusted. More

by jnigro1
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Recommend Dealer
No

Other Employees Tagged: don't know any of their names, could care less

Jul 02, 2026

Mastrovito Chevrolet responded

We appreciate your business. We'd like to know more about your visit and where you feel we can improve to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you, and we will reach out. Thank you again for your input, and we hope to hear from you soon.

June 28, 2026

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Employee Rating

I brought the car in for a inspection, oil change and to look at a valve cover leak. They had the car for almost two weeks. The worst part was they left the car outside parked under a tree. Now I have to bu More

by RTANOORY2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jul 02, 2026

Mastrovito Chevrolet responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

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