Augustine Cardona
Augustine Cardona at Brandon Honda

Augustine Cardona | Page 10

Service Advisor

Brandon Honda

9209 East Adamo Drive
Tampa, FL 33619

5.0
766 Reviews
5.0

766 Reviews

Write a Review

766 Reviews of Augustine Cardona

January 15, 2025

Dealership Rating
Employee Rating

I waited 4 1/2 hours for an oil change and tire rotation and repair, and the service was not completed because the tire pressure sensor was not replaced and is not reading. The service advisor did not conta More

by Ldrios7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Robert

Jan 15, 2025

Brandon Honda responded

Dear Ldrios7, Thank you for bringing your experience to our attention. I sincerely apologize for the long wait time and for the incomplete service on your vehicle. Additionally, I regret that you were not kept informed about the status of your vehicle during your visit. Clear communication and timely service are fundamental to providing a positive experience, and I’m sorry we fell short in this instance. Your feedback has been shared with our team to address these issues and improve our processes moving forward. If you’d like to discuss your experience further or if there’s anything I can do to make things right, please don’t hesitate to contact me directly at 813-664-1234 or rvanhart@brandonhonda.com. Thank you for taking the time to share your concerns. We value your business and hope to have the opportunity to provide you with a better experience in the future. Sincerely, Rachel Van Hart Fixed Ops Director Brandon Honda 813-664-1234 rvanhart@brandonhonda.com

January 14, 2025

Dealership Rating
Employee Rating

I have been getting my car service at Brandon Honda since I moved to the Tampa area, and they are great every time. During this last visit, I worked with Auggie, who was amazing. He communicated very well an More

by Moe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 13, 2025

Dealership Rating
Employee Rating

Amazing work by Augustine. Always manages to bring a smile and energy no matter if it’s rain or shine. More

by Astapenko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 11, 2025

Dealership Rating
Employee Rating

Tell your salesman to stop being so loud about how much money they are making on people. I sat there for 2.5 hours for an oil change and had to listen to how they made a quick 1k, etc. on stupid customers More

by Jaseh91
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

January 09, 2025

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Employee Rating

Mr. Cardona was great; service was fast. Video of car inspection contained great information. I will visit again in the future. More

by BIGRICHNICE
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

January 08, 2025

Dealership Rating
Employee Rating

I appreciate Augie, for assisting when the advisor didn’t show for appointment. He was helpful and patient. More importantly, he was understanding. Thankful the manager was able to assist as well. The day More

by angeejess
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 06, 2025

Dealership Rating
Employee Rating

had a problem with the service work. still working with the dealer to fix the problem More

by rogertampa2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 05, 2025

Dealership Rating
Employee Rating

Augie Cardona is always so attentive and helpful when I bring my car in for service. He is knowledgeable, and I trust him completely with my vehicle. More

by MICHELLEHAYNES67
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Chasse

December 27, 2024

Dealership Rating
Employee Rating

Very nice, Hard working staff, honest opinion, excellent satisfactory service, respectful staff, reasonable charges, good coupons use allowed to control cost of repairs, what else we need, thanks for courte More

by DAMIN102352
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 23, 2024

Dealership Rating
Employee Rating

Great ambiance and atmosphere in this dealership. Overall a great experience while I wait for my oil change. More

by justinlantigua
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Carson

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