Augustine Cardona | Page 65

Service, oil change & tire rotation. The dealership called to schedule my maintenance. My appointment time was very convenient and the service took as long as they said it would. They eve The dealership called to schedule my maintenance. My appointment time was very convenient and the service took as long as they said it would. They even washed my car! The dealership is very comfortable while waiting with free coffee and a small cafe. More

Report | Print

Service Review I've been a regular customer of Brandon Honda for 10 years and they are always courteous, professional, and easy to work with. They provide excellent I've been a regular customer of Brandon Honda for 10 years and they are always courteous, professional, and easy to work with. They provide excellent service for a fair cost and take care of you in a timely manner. More

Report | Print

First oil change Service advisor Augustine was very pleasant and helpful. I waited about an hour for my oil change. I noticed the oil life still read 30% and it was no Service advisor Augustine was very pleasant and helpful. I waited about an hour for my oil change. I noticed the oil life still read 30% and it was not reset, so unfortunately I will need to return to the dealer. More

Report | Print

Epitome of Customer Service While I have had "okay" experiences with the Service department for our 2013 Pilot, I now know why my wife has told me to ask for Augustine. During a While I have had "okay" experiences with the Service department for our 2013 Pilot, I now know why my wife has told me to ask for Augustine. During a recent service visit for our 2013 CR-V, I finally had the pleasure of having Augustine take care of us. Not only was he courteous and professional, he also took the time to listen and acknowledged our concerns; which is a key element missing from customer interactions these days. Being in the customer service profession for many years, I tend to be more critical as a customer. I can honestly say that Augustine should be the head of Customer Service training for the entire Morgan Automotive group. While my wife and I would hate to lose him as our service manager, we think everyone would benefit in the end. Thanks for taking care of us Augustine and keep up the great work! More

Report | Print

Augustine in the Service dept is professional, helpful, pe Augustine in the Service dept is professional, helpful, and informative. He is always considerate of time constraints and does everything possible to Augustine in the Service dept is professional, helpful, and informative. He is always considerate of time constraints and does everything possible to make service appointments go as quickly as possible. More

Report | Print

Honest Answers I have been taking my car into Brandon Honda for its regular service for several years and I always have an easy, honest experience. When I ask quest I have been taking my car into Brandon Honda for its regular service for several years and I always have an easy, honest experience. When I ask questions or decline certain service items, they always provide their honest assessment. Its nice, because I don't always have the funds available and I can make a good choice as to what needs to be done first with my vehicle. More

Report | Print

Awesome Everytime I've been going to Brandon Honda for a few years and always see Augustine for any Service issues and Grant for any Sales questions, They are always i I've been going to Brandon Honda for a few years and always see Augustine for any Service issues and Grant for any Sales questions, They are always in a good mood, HONEST and truly cares about their guest. Always have a positive experience when going there. Thank you both! - Ashley H- More

Report | Print

Great Service Service was great and super fast. Very efficient, knowledgeable and super friendly. Will definitely recommend. Staff is very friendly, got a really go Service was great and super fast. Very efficient, knowledgeable and super friendly. Will definitely recommend. Staff is very friendly, got a really good deal on a 2017 CRV More

Report | Print

Interior Protection We received a phone call before Christmas to schedule this service. We got a Quick, complete service to include a car wash!!! Thank you, everyone inv We received a phone call before Christmas to schedule this service. We got a Quick, complete service to include a car wash!!! Thank you, everyone involved!!! More

Report | Print

Carina was very thoughtful and knowledgeable I'm overwhelmed by the way this team works and the level of respect for customers. Carina in assessories was Fantastic! She made my visit move along w I'm overwhelmed by the way this team works and the level of respect for customers. Carina in assessories was Fantastic! She made my visit move along with out any delays. Don Negri is a great, no-hassle salesman who listens to customers and knowledgeable about vehicles that he exuded highest quality professionalism. Bo has always been excellent at explaining terms and financial information that you are always in good hands! I'm also happy about the confidence of Augustine who gives me comfort and complete respect when servicing my vehicle. He's the reason I am a repeat customer! More

Report | Print