Austen Roman | Page 4

This is my 3rd vehicle from this dealership. The staff is friendly, the service is fine and although you have removed the extra's I've come to expect, such as oil changes and window tinting I wa The staff is friendly, the service is fine and although you have removed the extra's I've come to expect, such as oil changes and window tinting I was satisfied More

by DEBBIEVERVILLE77 Verified Customer Verified Customer

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Great dealership. Very friendly and helpful staff. Austen help me get the car i wanted for a great deal. Very friendly and helpful staff. Austen help me get the car i wanted for a great deal. More

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Austen was great! He was well informed and could explain all the features of the vehicle. He was the first car salesman’s that we had met that actually made car shoppi He was well informed and could explain all the features of the vehicle. He was the first car salesman’s that we had met that actually made car shopping pleasant. Our finance specialist seemed frustrated and was very vocal about me wanting to take time and read documents that I was signing. When someone is making a big financial commitment, you should be understanding and not impatient. More

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We had a situation when we bought our used RAV 4 where the gas tank cover did not open. It ended up being quite a problem as we were told so many different things but so many different people. Finally, the gas tank cover did not open. It ended up being quite a problem as we were told so many different things but so many different people. Finally, after we had purchased our car (perhaps 2 weeks) we heard the part had arrived and was installed. It seems this was an unnecessary timeframe and no one really took charge. On another note, Austin ended up buying us a manual for our car (he said paying for it himself, which seems unnecessary again, as the dealership should pay for this). More

by carolblatts Verified Customer Verified Customer

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I honestly had a great experience overall in purchasing a vehicle. I did not get the runaround or have time wasted in a salesman trying to get me into something I did not want. They were honest, transparent vehicle. I did not get the runaround or have time wasted in a salesman trying to get me into something I did not want. They were honest, transparent from the beginning, helpful and supportive to my needs and my wants. Honestly best experience in my life with a dealership, hands down. Credit is due where credit is deserved and I hands down would refer anybody to the exceptional customer service and experience of Kia of Port Charlotte, FL. Well done and thank you for your service! More

by Oskys2003 Verified Customer Verified Customer

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They had the car I wanted in stock and made purchasing easy. No complaints with Austen or the dealership easy. No complaints with Austen or the dealership More

by joelkoch Verified Customer Verified Customer

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The dealer ship was very clean and organized we liked the way it was set up and the bathrooms were very clean. way it was set up and the bathrooms were very clean. More

by markamasser Verified Customer Verified Customer

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Austen was amazing. The finance department were amazing. This team worked so hard to help me get into my new car, that I love. They did everything they could and ot was The finance department were amazing. This team worked so hard to help me get into my new car, that I love. They did everything they could and ot was amazing. I highly recommend this dealership to purchase your next car. Thank you Kia of Port Charlotte!!! More

by Brentselders7 Verified Customer Verified Customer

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Everyone was very helpful and able to answer all of my questions. Great staff and very kind. questions. Great staff and very kind. More

by borzafamily_4 Verified Customer Verified Customer

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I asked for a price before I drive for over an hour and they gave me a reasonable price. I got there at 5 and wasn't finished until after 7:30, eventhough I didn't haggle over the price. Unfortunately when they gave me a reasonable price. I got there at 5 and wasn't finished until after 7:30, eventhough I didn't haggle over the price. Unfortunately when I was leaving I was told they only had one key and he didn't have the authority to get me one so I may have to spend $400 to get one. More

by bobworth Verified Customer Verified Customer

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