Austen Roman | Page 6

The dealership has a very nice showroom and Austen was very helpful and very nice very helpful and very nice More

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Everyone was very friendly and helpful upon entering. Austen was very helpful and informative on explaining setup with our car. Chris from sales management was very friendly upon entering. Brian from sal Austen was very helpful and informative on explaining setup with our car. Chris from sales management was very friendly upon entering. Brian from sales management was great to work with. Brandon from finance was too aggressive on pushing extras after we repeatedly told him we did not want them. We were getting angry to the point where we were ready to walk out. More

by jmshorth Verified Customer Verified Customer

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Very clean facility. Extremely friendly and knowledgeable staff. I live about an hour away and would gladly return. Extremely friendly and knowledgeable staff. I live about an hour away and would gladly return. More

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No pressure which we loved! We got what we came for with nearly no haggling. We got what we came for with nearly no haggling. More

by ShortAnd Verified Customer Verified Customer

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Everyone is very friendly and polite. Salespeople are not overly pushy. Everyone was very helpful. Salespeople are not overly pushy. Everyone was very helpful. More

by fifimae65 Verified Customer Verified Customer

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Not good experience at all. I would like to mention used car manager Damian Bolt. Mr. Bolt was not truthful with the price of the car, which came out much more as we initially I would like to mention used car manager Damian Bolt. Mr. Bolt was not truthful with the price of the car, which came out much more as we initially agreed on. Besides, Mr. Bolt was very arrogant and treated me not like a customer who came to buy a car but as a boss who is doing me a big favor by selling me a car. I do not remember the name of representative who actually showed to us a car which one Mr. Bolt highly recommended. A representative was very polite and attentive as well as the rest of the team members. Unfortunately, I cannot rate my experience as a good one because I was very stressed out and disrespected by Mr. Bolt. Respectfully. R.S. More

by stonienerima Verified Customer Verified Customer

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I said it before and I say it again, this KIA dealership is a first rate organisation. is a first rate organisation. More

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I already answered the survey on the computer when I received the email on my other email, short answer, I think it's a perfect dealership. received the email on my other email, short answer, I think it's a perfect dealership. More

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Everyone has been very helpful very courteous all the details I needed to know about purchasing my new vehicle was explained to me very well. details I needed to know about purchasing my new vehicle was explained to me very well. More

by ajuls15 Verified Customer Verified Customer

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Excellent Personality and knowledgeable. Got back to me in a timely manner. Very pleasant to work with. Got back to me in a timely manner. Very pleasant to work with. More

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