Austen Roman | Page 6

Everyone is very friendly and polite. Salespeople are not overly pushy. Everyone was very helpful. Salespeople are not overly pushy. Everyone was very helpful. More

by fifimae65 Verified Customer Verified Customer

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Not good experience at all. I would like to mention used car manager Damian Bolt. Mr. Bolt was not truthful with the price of the car, which came out much more as we initially I would like to mention used car manager Damian Bolt. Mr. Bolt was not truthful with the price of the car, which came out much more as we initially agreed on. Besides, Mr. Bolt was very arrogant and treated me not like a customer who came to buy a car but as a boss who is doing me a big favor by selling me a car. I do not remember the name of representative who actually showed to us a car which one Mr. Bolt highly recommended. A representative was very polite and attentive as well as the rest of the team members. Unfortunately, I cannot rate my experience as a good one because I was very stressed out and disrespected by Mr. Bolt. Respectfully. R.S. More

by stonienerima Verified Customer Verified Customer

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I said it before and I say it again, this KIA dealership is a first rate organisation. is a first rate organisation. More

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I already answered the survey on the computer when I received the email on my other email, short answer, I think it's a perfect dealership. received the email on my other email, short answer, I think it's a perfect dealership. More

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Everyone has been very helpful very courteous all the details I needed to know about purchasing my new vehicle was explained to me very well. details I needed to know about purchasing my new vehicle was explained to me very well. More

by ajuls15 Verified Customer Verified Customer

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Excellent Personality and knowledgeable. Got back to me in a timely manner. Very pleasant to work with. Got back to me in a timely manner. Very pleasant to work with. More

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As a returning customer, I have never been disappointed! Damian Bolt, Austen Roman, Donnie Amrhein, Sean Muskevitsch, & Adrialys Estevez provided exceptional customer service. Beyond satisfied and will cont Damian Bolt, Austen Roman, Donnie Amrhein, Sean Muskevitsch, & Adrialys Estevez provided exceptional customer service. Beyond satisfied and will continue doing business in the future, as well as refering friends & family. They all went ABOVE and beyond to make the deal happen and made another happy customer! Great experience, exceptional customer service! More

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No pressure to work with Austen Roman Quotes via email Pleasant negotiations No hassle transactions I would highly recommend this place I already referred Austin to my friends and they fou email Pleasant negotiations No hassle transactions I would highly recommend this place I already referred Austin to my friends and they found great deals. Kudos to Austin. More

by Sreekanth Yarlagadda Verified Customer Verified Customer

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Seemed to be more focused on bottom line then on customer satisfaction/service. Sent an erroneous report about steviing my vehicle that never took place. Finance manager was personable and friend until I ref satisfaction/service. Sent an erroneous report about steviing my vehicle that never took place. Finance manager was personable and friend until I refused to buy unwanted add on. Then became cold and distant.Vehicle was advertised as having a delivery drop off point (Kissemmee/Lake Wales) neither were true. More

by clarencemcd Verified Customer Verified Customer

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Typical dealer. Finance office controls the whole deal. Salesman is just the runner as the messenger Finance office controls the whole deal. Salesman is just the runner as the messenger More

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