Austin Aufie
Austin Aufie at Basney Honda

Austin Aufie | Page 2

Service Adviser

Basney Honda

3820 Grape Rd
Mishawaka, IN 46545

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4.5
819 Reviews

Languages Spoken

English English

4.5

819 Reviews

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819 Reviews of Austin Aufie

October 20, 2026

Dealership Rating
Employee Rating

Easy to schedule an appointment. Friendly, on-time service. Convenient location. Clean and comfortable waiting area. More

by MICHAELABORKOWSKI
Recommend Dealer
Yes

Other Employees Tagged: Austin Aufie

October 10, 2026

Dealership Rating
Employee Rating

Austin is always straightforward and pleasant. I look forward to seeing him. The work was done quickly and efficiently communicated to me that it was done More

by juliedlung
Recommend Dealer
Yes

Other Employees Tagged: Austin Aufie

October 08, 2026

Dealership Rating
Employee Rating

we live out of town (25mi. ) so we made an appointment (0r so we thought ). we were there waiting for well over two hours before they even looked at our car. we bought a certifi More

by TDSMITHIII
Service Time
Recommend Dealer
No

October 08, 2026

Dealership Rating
Employee Rating

Honest, thoughtful and meet expectations above and beyond. Appreciated his understanding of my situation with my spouse of 41 years and his medical condition. More

by Dianecarroll3
Recommend Dealer
Yes

Other Employees Tagged: Austin Aufie

October 02, 2026

Dealership Rating
Employee Rating

Comfortable waiting area. Nice free wash. Sometimes waiting time is a little extensive. Good service More

by DJ3BUCK
Recommend Dealer
Yes

Other Employees Tagged: Austin Aufie

October 02, 2026

Dealership Rating
Employee Rating

Everything was good except for them using an AI system which messed up my estimate. They should use humans not AI. More

by RKG930
Recommend Dealer
Yes

Other Employees Tagged: Austin Aufie

September 30, 2026

Dealership Rating
Employee Rating

Austin in Service was friendly n knowledgeable. We soon got a text message with a breakdown of the recommended services, with itemized charges. Although few dealers have a driver to take customers More

by bigbangpod1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

September 28, 2026

Dealership Rating
Employee Rating

Minimal smiles and I had asked for an inspection In addition to the recall work. When I picked up the car I had to ask for the results of the inspection. I don't consider this level of service to be an More

by rbrasmussen1949
Recommend Dealer
No

Other Employees Tagged: Austin Aufie

September 24, 2026

Dealership Rating
Employee Rating

I went in for a oil change and to get a estimate on brakes. The oil change and estimate took about 1 hour. My only complaint was they forgot to reset my oil percentage. Stopped and got gas after I left More

by RKG930
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

September 23, 2026

Dealership Rating
Employee Rating

Basney dealership was quick and understanding. I would do business with them again. Basney dealership gave quick service with no appointment needed. I would do business with them again. More

by rcoker1123
Recommend Dealer
Yes

Other Employees Tagged: Austin Aufie

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