Austin Aufie | Page 2

Fast recall fix thanks called when finished also asked if needed ride home as well needed ride home as well More

by Larry Verified Customer Verified Customer

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Clean. Quick. Friendly Staff was friendly. Inside was clean. Payment was easy. Scheduling was an easy process Quick. Friendly Staff was friendly. Inside was clean. Payment was easy. Scheduling was an easy process More

by nriley34 Verified Customer Verified Customer

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I was told the service would be about 3 hours. Turned out to be 6 1/2! Turned out to be 6 1/2! More

by rothfuchsja Verified Customer Verified Customer

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They have been very easy to deal with, helpful, and wanting the car shopping to be a positive experience for you wanting the car shopping to be a positive experience for you More

by robertmazurek600 Verified Customer Verified Customer

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when you try to make an appointment and the service writer Austin says we are short handed try Gurley Leep , Discouraging !!! writer Austin says we are short handed try Gurley Leep , Discouraging !!! More

by gunitauto Verified Customer Verified Customer

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Love the maintenance Dept especially Austin. He is the reason we keep coming back. He's the best! He is the reason we keep coming back. He's the best! More

by Sherry.pinter Verified Customer Verified Customer

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I will only bring my car to Basney Honda and I love working with Austin. He is professional, knowledgeable, and personable. I always know I am in good hands and all will be taken care of. Thank you!! working with Austin. He is professional, knowledgeable, and personable. I always know I am in good hands and all will be taken care of. Thank you!! More

by faye1109 Verified Customer Verified Customer

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I just wanted to know what is causing an error message on my dashboard- nothing more! After paying a diagnostic fee for this troubleshooting, I do not have an answer to this problem! my dashboard- nothing more! After paying a diagnostic fee for this troubleshooting, I do not have an answer to this problem! More

by LMKRAUSS1 Verified Customer Verified Customer

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Clean modern waiting area, friendly staff, fast service. have been there many times...will be back have been there many times...will be back More

by JAC Verified Customer Verified Customer

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Dealership was fine. I had made an appointment for my service and had requested Curt to be the service advisor. It was just a maintenance minder B 1 7.. but it took nearl I had made an appointment for my service and had requested Curt to be the service advisor. It was just a maintenance minder B 1 7.. but it took nearly 3+ hours for them to fix it despite having an appointment at 7am and I was there at 655am. I had asked in between to Austin on why it's taking long and he said it will be done in 20 mins but it took more than 40 mins after that to be done. I'm considering taking my car to Acura dealership in Indy directly next time. More

by SAANDEEP.MANI Verified Customer Verified Customer

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