Cynthia Krause

Hope I get the right person. She was amazing very thorough. Told me what the cost was going to be before starting. Only took an hour and approximately 30 minutes. fastest ever. E She was amazing very thorough. Told me what the cost was going to be before starting. Only took an hour and approximately 30 minutes. fastest ever. Everything was as I left it. I didn't even have to reset y tire indicator.(I usually do) ThANK YOU!!!! More

by barbarakbehnke Verified Customer Verified Customer

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The service was first rate as usual. The service manager I dealt with was efficient and courteous. The time to completion was very good. The Express Service option is one of the reaso The service manager I dealt with was efficient and courteous. The time to completion was very good. The Express Service option is one of the reasons I continue to do business with Basney Honda More

by POWELL.1 Verified Customer Verified Customer

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very responsive to regular customer needs and taking care of issues with the vehicle and proper service needs of issues with the vehicle and proper service needs More

by KAREEM3 Verified Customer Verified Customer

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I have been neglecting repairs on my car because I am capable of doing the work , Im just to lazy to do it. I finally decided to let someone else do the work. Best decision I've made all year. The change capable of doing the work , Im just to lazy to do it. I finally decided to let someone else do the work. Best decision I've made all year. The change in the way the car drove and felt was instant. I was actually unreasonably happy how much nicer it was to drive. Sometimes you just don't realize how clunky things get over time. Cindy was great, communication was direct and to the point. I felt the time it took for all the work done was spot on. No trace left behind from techs. And they had a workmanship guarantee I didn't know about. Most people expect that I guess. DIY guys don't get that so it was a pleasant surprise. Just a completely satisfied customer. I would definitely go back. More

by apabcdfozkos Verified Customer Verified Customer

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Had great service the moment I pulled into the service area. They found the problem with my car and kept me updated on the progress as they fixed it. area. They found the problem with my car and kept me updated on the progress as they fixed it. More

by ckurzhal Verified Customer Verified Customer

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Brought my Honda Pilot in because there was a screw in the tire. Rick was very polite and professional. Arranged to have me picked up and taken home and once repaired arranged to have be picked back up. the tire. Rick was very polite and professional. Arranged to have me picked up and taken home and once repaired arranged to have be picked back up. More

by markgard13 Verified Customer Verified Customer

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Always great service at Basney Honda, prompt and professional along with a detailed report of the condition of my car. Whether you use scheduled or their express service their system is very good. professional along with a detailed report of the condition of my car. Whether you use scheduled or their express service their system is very good. More

by gokrusko Verified Customer Verified Customer

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Good service and helpful people. I liked the discount I was able obtain. Thank you I liked the discount I was able obtain. Thank you More

by cathriordan0921 Verified Customer Verified Customer

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I always have a good experience working with the sales and service teams. The recommendations and work they perform are top-notch. and service teams. The recommendations and work they perform are top-notch. More

by NHOOVER2 Verified Customer Verified Customer

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They took care of the issue and provided an Uber for me so I could shop while I was waiting for my van to be fixed. Excellent service. so I could shop while I was waiting for my van to be fixed. Excellent service. More

by laross713 Verified Customer Verified Customer

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