Cynthia Krause

ALWAYS taking car of the customer thru service and sales. DEALER is taking care of Business. DEALER is taking care of Business. More

by RHOLKE Verified Customer Verified Customer

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Staff was knowledgeable, helpful, fast, professional, and polite. I would recommend this dealership to anyone. polite. I would recommend this dealership to anyone. More

by davisj55 Verified Customer Verified Customer

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Basney service department has friendly and knowledgeable staff. Cyndi really took time with me during check in while I asked questions and expressed concerns. staff. Cyndi really took time with me during check in while I asked questions and expressed concerns. More

by ericaandlayla Verified Customer Verified Customer

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Got my appointment quickly, in and out in less time than expected, friendly service techs expected, friendly service techs More

by TPKELLER0 Verified Customer Verified Customer

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Prize Honesty above all else when it comes to trust and integrity. I have never been disappointed by Basney Honda: I have been dealing with these fine folks for the past 20 years and they have always stood integrity. I have never been disappointed by Basney Honda: I have been dealing with these fine folks for the past 20 years and they have always stood by me and looked after the two fine automobiles we have in our family. More

by geo747bro Verified Customer Verified Customer

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Took my 2024 Pilot in for an issue with a loud sound coming from my vehicle after traveling on the bypass and coming to a stop. I was given 4 things that were wrong with my vehicle that didn’t have to coming from my vehicle after traveling on the bypass and coming to a stop. I was given 4 things that were wrong with my vehicle that didn’t have to do with the issue. My husband was promised that the issue would be fixed after the brakes/rotors were worked on. HA! I just got done driving on the bypass 2 days after my car was “fixed” only to have the same issue that it was taken in for! I will be going elsewhere. More

by MCONNORS1229 Verified Customer Verified Customer

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Typical dealer experience. Zero customer service. Treated like a nuisance. I can’t even confirm whether or not they actually performed any service, nor could I tell you who wor Zero customer service. Treated like a nuisance. I can’t even confirm whether or not they actually performed any service, nor could I tell you who worked on my car. More

by dezdolly Verified Customer Verified Customer

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Always great service ! Especially with Austin I have been coming to them for 3-4 years already!! Especially with Austin I have been coming to them for 3-4 years already!! More

by lizgonzalez12306 Verified Customer Verified Customer

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Service was good, clean and on time. Will be back for more service in the future. Will be back for more service in the future. More

by greg_b5847 Verified Customer Verified Customer

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First class service and professionalism as I have come to expect with every interaction with the service team! I will never go to another dealership or buy anything other than a Honda. expect with every interaction with the service team! I will never go to another dealership or buy anything other than a Honda. More

by MartinHuntUK Verified Customer Verified Customer

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