Austin Aufie | Page 15

Wish they would have heard what I heard at the first stop sign I stopped at when i left. The door rattles at all stops where I idle. They were not able to reproduce it. sign I stopped at when i left. The door rattles at all stops where I idle. They were not able to reproduce it. More

by fribergjennifer Verified Customer Verified Customer

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Very friendly and listened to what I needed. Very helpful and accommodating. Great employee's and great experience. Very helpful and accommodating. Great employee's and great experience. More

by Brownsarah1957@gmail.com Verified Customer Verified Customer

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I have been a customer of this dealership for 25 years and I have never been disappointed and have always been welcomed here and I have never been disappointed and have always been welcomed here More

by hickvillage1 Verified Customer Verified Customer

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12 days after taking my car in I find out there’s coolant in my transmission and that the two are mixing in both the coolant tank and the transmission. Why didn’t they catch this? in my transmission and that the two are mixing in both the coolant tank and the transmission. Why didn’t they catch this? More

by msjr_01 Verified Customer Verified Customer

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Had car there three times for the exact same problem each time they said they did a full engine evaluation the last time they said it was the alternator and when I asked if it had been checked the previous t time they said they did a full engine evaluation the last time they said it was the alternator and when I asked if it had been checked the previous two times I got a rude answer. I feel like two unnecessary trips were made +2 towing to your establishment that were unnecessary if it had been done right the first time More

by ctcjh Verified Customer Verified Customer

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I told these guys what the problem was in the car and they called me later five hours later and they told me they can’t find the problem and then they charge me five hours for nothing for diagnostic did they called me later five hours later and they told me they can’t find the problem and then they charge me five hours for nothing for diagnostic did not even have that diagnostic. I told this guy I change the ABS madule And before I change it, the car start right up after I change it The car won’t start up in the end today, they told me it has to buy the ABS module this is not acceptable stole my money More

by Pipenn76 Verified Customer Verified Customer

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Needs to improve service department with more staffing, better communication, and organization! Lacks great customer service. I’ve seen better from them. better communication, and organization! Lacks great customer service. I’ve seen better from them. More

by oliviakfrick Verified Customer Verified Customer

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Everything is top notch. I wish I would have gotten an estimate in writing re: cost to replace my brakes. I already discussed the miss with the Service guy. I wish I would have gotten an estimate in writing re: cost to replace my brakes. I already discussed the miss with the Service guy. More

by bcalhoun0 Verified Customer Verified Customer

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Great people to work with and have purchased multiple vehicles from them. The service dept and record keeping is the area of opportunity. vehicles from them. The service dept and record keeping is the area of opportunity. More

by A_MONDY Verified Customer Verified Customer

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The service advisor did a great job. The service technician also did a wonderfull job. The service technician also did a wonderfull job. More

by jgosc Verified Customer Verified Customer

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