Austin Aufie | Page 16

Curt has been extremely helpful and knowledgeable about my vehicle. He keeps me informed of any issues encountered during the vehicle service, and he always exhibits a friendly and professional attitude. my vehicle. He keeps me informed of any issues encountered during the vehicle service, and he always exhibits a friendly and professional attitude. More

by rmcozzie Verified Customer Verified Customer

Print

Very polite and upfront on the timeframe of the repair. The Uber driver he called was fast and courteous. The Uber driver he called was fast and courteous. More

by Chrissy1863 Verified Customer Verified Customer

Print

Austin is amazing! He kept me apprised of the progress of the car and facilitated the necessary repairs. Unfortunately, despite having a scheduled appointment for 8a He kept me apprised of the progress of the car and facilitated the necessary repairs. Unfortunately, despite having a scheduled appointment for 8am, the car was left on the lot outside and not evaluated or worked on for 36 hours (ie, the next afternoon). This was extremely disappointing as an appointment would suggest that one's car maintenance would occur in a timely manner. More

by anonymous Verified Customer Verified Customer

Print

Making the appointment was ver easy. Team was friendly when I arrived and showed me the water and coffee for my wait. Once complete it was easy to checkout and everyone was friendly. Team was friendly when I arrived and showed me the water and coffee for my wait. Once complete it was easy to checkout and everyone was friendly. Overall a great experience. More

by michael.masten Verified Customer Verified Customer

Print

Great communication updates and a nice loaner car when a part was not available until the next day. part was not available until the next day. More

by dbfidler Verified Customer Verified Customer

Print

I came in for oil change and tire rotation. Fast and easy. No appointment needed. Fast and easy. No appointment needed. More

by Doug Verified Customer Verified Customer

Print

Who is curt I dealt with Steve peacock who is excellent I have bought over five cars from steve have bought over five cars from steve More

by waldojh Verified Customer Verified Customer

Print

Service Manager Alan Royce and service advisor Austin were excellent to deal with. I had a complex engine issue. I was ripped off by the last place I used. My legal counsel recommended I turn to Ba were excellent to deal with. I had a complex engine issue. I was ripped off by the last place I used. My legal counsel recommended I turn to Basney Honda to have my engine issue properly resolved. They use Basney Honda them selves. I had to drive over an hour to get to this Dealership. My car was repaired properly here. Alan Royce was so helpful explaining the situation in a way I could understand when things got overwhelming for me. I appreciated his guidance. Austin is so calm and easy going it was a pleasure dealing with him. My car is solid now. It drives like a new car. I highly recommend this service department especially for widows, single ladies. Honestly and integrity is what you will find here. More

by Jo Verified Customer Verified Customer

Print

Extremely slow service with waiting for an oil change for 3 hours after having an appointment pre-scheduled as well. No update during the 3 hours 3 hours after having an appointment pre-scheduled as well. No update during the 3 hours More

by grant_allison Verified Customer Verified Customer

Print

Pleasant, reasonable, efficient. Austin is excellent in the areas of customer service, thoroughness and personality. Austin is excellent in the areas of customer service, thoroughness and personality. More

by gchristi Verified Customer Verified Customer

Print