Austin Aufie | Page 31

Austin is Great person to work, he explains very well! He also explains about next service He also explains about next service More

by shashi0623 Verified Customer Verified Customer

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Prompt, honest, thoughtful service--as always. I am always greeting quickly and no time is wasted in writing up the car for service. I am always greeting quickly and no time is wasted in writing up the car for service. More

by JIMSCHRAGER Verified Customer Verified Customer

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I did not have to wait long. Austin was very thorough, professional and I will always ask for him. Austin was very thorough, professional and I will always ask for him. More

by KSHAW3003 Verified Customer Verified Customer

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Atrocious service. Attempted to lie and gaslight me about a problem that I knew existed that they caused. After having to hand-hold them and prove the problem to them a Attempted to lie and gaslight me about a problem that I knew existed that they caused. After having to hand-hold them and prove the problem to them after 3 different trips there (each time they claimed they fixed it but didn't actually do anything) they finally actually replaced the part that needed fixed and lo-and-behold it worked. And they still tried to over-charge me for it. More

by CarGuy1563 Verified Customer Verified Customer

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Always get great service at Basney! The gentleman who greeted me and returned my car was very polite and pleasant! The gentleman who greeted me and returned my car was very polite and pleasant! More

by CAROLVANFLEET Verified Customer Verified Customer

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Great service, did all the necessary repairs and car is working in great condition. Will be back working in great condition. Will be back More

by Bkp2022wedding Verified Customer Verified Customer

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I have always loved Basney. I miss the shuttle service as I have a very very stressful busy job, I got there right at 7 and the Uber never made it but it didn’t matter because t I miss the shuttle service as I have a very very stressful busy job, I got there right at 7 and the Uber never made it but it didn’t matter because they got me in and the oil change done by 7:45, enough time for me to make it to work by 8 am in a snowstorm! Kudos to the Basney Team! More

by NDDOMER1999 Verified Customer Verified Customer

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Austin is always pleasant -I’m so glad that some of your people stick around! Thanks also to the parts people! people stick around! Thanks also to the parts people! More

by NANHUSSEY Verified Customer Verified Customer

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Everyone was very nice, respectful, & helpful. Had a lite issue w/ the tire pressue light coming on after I left. Easilyvfixed & I learned more about my car. So, it was no big deal. Had a lite issue w/ the tire pressue light coming on after I left. Easilyvfixed & I learned more about my car. So, it was no big deal. More

by wynnefredsmom Verified Customer Verified Customer

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I find the service department to be very clean, professional, considerate,accommodating, polite and very friendly. Always thinking about the customer and their safety. professional, considerate,accommodating, polite and very friendly. Always thinking about the customer and their safety. More

by mmalec1028 Verified Customer Verified Customer

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