Alan Royce

Got my appointment quickly, in and out in less time than expected, friendly service techs expected, friendly service techs More

by TPKELLER0 Verified Customer Verified Customer

Print

Prize Honesty above all else when it comes to trust and integrity. I have never been disappointed by Basney Honda: I have been dealing with these fine folks for the past 20 years and they have always stood integrity. I have never been disappointed by Basney Honda: I have been dealing with these fine folks for the past 20 years and they have always stood by me and looked after the two fine automobiles we have in our family. More

by geo747bro Verified Customer Verified Customer

Print

We love Basney Sales and Service! We are always treated respectfully. The last trip was a battery issue. Beau Basney waited on us and the issue was resolved quickly. The mechanic cam We are always treated respectfully. The last trip was a battery issue. Beau Basney waited on us and the issue was resolved quickly. The mechanic came out and personally talked to us. We bought a new 2025 CRV and also own an older CRV. We only have our vehicles serviced at Basney. Would highly recommend this dealership. More

by SUEGRUETT Verified Customer Verified Customer

Print

They are always so kind and professional I come here all the time for my car washes too the time for my car washes too More

by Honda Verified Customer Verified Customer

Print

I appreciate Allen stepping in to repair my car that l was complaining since last December. was complaining since last December. More

by alhairston63 Verified Customer Verified Customer

Print

They are honest about their work and they have the best work ethics for their clients. work ethics for their clients. More

by n.milliman62 Verified Customer Verified Customer

Print

Work with me the whole time. Great on communication. Service adviser was courteous and friendly. Great on communication. Service adviser was courteous and friendly. More

by bekcool Verified Customer Verified Customer

Print

Austin rocks to say the list, he is very professional and personable and has a great sense of humor , I have worked with him for years and he has remained consistent , he is kind of guy you wish to know out personable and has a great sense of humor , I have worked with him for years and he has remained consistent , he is kind of guy you wish to know outside of work cause he seems intelligent and kind hearted . Basney has a good one , although I tried to have him come work for me and will still keep trying , l!!! Lol More

by Carpizzyezzy Verified Customer Verified Customer

Print

Bob Briney did an excellent job of explaining the car and features. I had not bought a new car in 15 years. Had issues after taking the car. Paperwork included everything that was checked on the car. I had n features. I had not bought a new car in 15 years. Had issues after taking the car. Paperwork included everything that was checked on the car. I had noticed it was in Dec. after the car would not start, I looked closely and realized it was in 2024, not 2025. The car had been sitting for a year. The service department and Alan was good about taking care of the issues. Thank you, Judy Francis More

by Aztectravel1 Verified Customer Verified Customer

Print

Appointment times are ignored. Plan for an all-day wait. If your appointment is 8:15 a.m. you likely won’t be out until late afternoon. Three times in the past few months their exc Plan for an all-day wait. If your appointment is 8:15 a.m. you likely won’t be out until late afternoon. Three times in the past few months their excuse to me was always the same: someone’s on vacation; they are real busy that day; appointments are just drop off times. They need to manage the problem, not just give a formulated response why you have to wait all day. If appointments are just drop off times, they need to tell their customers about their weird appointment policy long before they show up. More

by Tiredofwaiting Verified Customer Verified Customer

Print