Austin Aufie | Page 34

Austin was a super knowledgeable Service advisor. I felt great knowing he used his expertise to help navigate my car tuneup. I felt great knowing he used his expertise to help navigate my car tuneup. More

by wvandyke61190 Verified Customer Verified Customer

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The service was good and the attendant was very friendly and kept me informed as to when my car would be completed. and kept me informed as to when my car would be completed. More

by redflannel74 Verified Customer Verified Customer

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The service advisor suggested I take the first appt in the morning so I could be in and out quickly and he was right. the morning so I could be in and out quickly and he was right. More

by kathyh Verified Customer Verified Customer

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Very expensive labor rate compared to other service centers. I guess that’s normal for a dealership. centers. I guess that’s normal for a dealership. More

by PC Verified Customer Verified Customer

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THANK YOU to Austin for getting me in for servicing in a timely manner. Really appreciate his efforts! timely manner. Really appreciate his efforts! More

by iundcarroll Verified Customer Verified Customer

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This was my first contact with Basney as we purchased our Odyssey in Michigan. The service advisor Austin was professional and friendly. He kept me informed as to the progress of the repair and he commu our Odyssey in Michigan. The service advisor Austin was professional and friendly. He kept me informed as to the progress of the repair and he communicated accurately what those costs would be. The shop area was clean and orderly. . More

by chaudoirs Verified Customer Verified Customer

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Don’t understand the problem Can’t dictate the problem Won’t fix the problem Waste of time & money & trust in dealer Won’t fix the problem Waste of time & money & trust in dealer More

by Hirooasnani Verified Customer Verified Customer

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We are happy with our service at Basney, and the quick timeline we got the work done. timeline we got the work done. More

by Rnheidiwildauer Verified Customer Verified Customer

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I was late for my appointment but they were still able to get me car out quickly. They answered all my questions and looked into all my concerns. get me car out quickly. They answered all my questions and looked into all my concerns. More

by mlynch Verified Customer Verified Customer

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This dealership is wonderful. Always friendly and helpful. They explain everything up front always have time for my questions. Always friendly and helpful. They explain everything up front always have time for my questions. More

by Ksuho Verified Customer Verified Customer

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