Austin Aufie | Page 37

Service was excellent! Got a call giving price to fix window within a couple hours. Window was fixed by morning of next day! Very happy! Got a call giving price to fix window within a couple hours. Window was fixed by morning of next day! Very happy! More

by Suejlk Verified Customer Verified Customer

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Matt Mulstay is AMAZING and an all around guy . . Best rep you have in that department.He needs to train a couple other reps there in customer service on how to treat people and cater to paying cust . Best rep you have in that department.He needs to train a couple other reps there in customer service on how to treat people and cater to paying customers. More

by triggtrife74 Verified Customer Verified Customer

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Asked to get transmission diagnosed. Service technician told customer service representative they couldn’t recreate the problem. I called xxxxxxxx and told them to do another test drive. Service technician told customer service representative they couldn’t recreate the problem. I called xxxxxxxx and told them to do another test drive. They then suggested the transmission is stuttering not just because of low transmission oil, low engine oil, bad rear shocks, bad rear stability bar. I honestly think I could walk in there shop and be a service technician in there shop. More

by Rockhardsmile Verified Customer Verified Customer

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I was treated with excellent service for for 2007 Civic w/364K!!! Thanks Basney Honda w/364K!!! Thanks Basney Honda More

by ATROFORT Verified Customer Verified Customer

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Outstanding experience with advisor Austin and the Basney Service team. Performed work ahead of schedule and under estimated amount. Service team. Performed work ahead of schedule and under estimated amount. More

by Rpa4ty Verified Customer Verified Customer

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Austin is always a joy to work with He assures I stay informed on work any discoveries of repair needs and costs I trust my car is well taken care of informed on work any discoveries of repair needs and costs I trust my car is well taken care of More

by WINET Verified Customer Verified Customer

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I always have a lot of questions and no one acts like it’s a problem. They answer all my questions and if they don’t have the answer they get it for me. it’s a problem. They answer all my questions and if they don’t have the answer they get it for me. More

by STEPHANIE_BEAM Verified Customer Verified Customer

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Took their time and did the job right. Matt is a great service represenative. Thanks for the rides to and from Niles. Matt is a great service represenative. Thanks for the rides to and from Niles. More

by SATTLERD Verified Customer Verified Customer

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I was able to get an appointment quickly. . Matt was very friendly, professional as I described the issue. it was taken care of within the day . I am very please with the service I've received . Matt was very friendly, professional as I described the issue. it was taken care of within the day . I am very please with the service I've received from Basney service dept. More

by jtirotta Verified Customer Verified Customer

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Very customer friendly. Fit me without an appointment and we’re able to figure out what was wrong. Fit me without an appointment and we’re able to figure out what was wrong. More

by becmci Verified Customer Verified Customer

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