Austin Aufie | Page 46

It sucks you did not have the parts to complete repairs on day 1, when i drove 75 miles to get there and had to take time off from work. You did provide loaner car. I had to pay for gas, and drive 3 hour on day 1, when i drove 75 miles to get there and had to take time off from work. You did provide loaner car. I had to pay for gas, and drive 3 hours the next day to pickup. No help with bill financialy. I will remembet this when purchasing 2 new cars in the next 365 day! More

by gbloom Verified Customer Verified Customer

Print

Best service all service men are very very nice & helpful specially AUSTIN is best guy Iam with Basney Honda sixteenth years best sales Persons but 2013 use car manager rude bad attitude only person I don’t specially AUSTIN is best guy Iam with Basney Honda sixteenth years best sales Persons but 2013 use car manager rude bad attitude only person I don’t like him More

by Darshhit51 Verified Customer Verified Customer

Print

Had a great experience! Shuttle available to and from work and repairs made in a timely manner. Matt Mulstay always provides excellent customer service - much appreciated! work and repairs made in a timely manner. Matt Mulstay always provides excellent customer service - much appreciated! More

by Shannon R. Verified Customer Verified Customer

Print

Service was for air bag recall. There is nothing more to say. I came, and waited for the work to be done. The waiting area was fine. say. I came, and waited for the work to be done. The waiting area was fine. More

by rdkline0 Verified Customer Verified Customer

Print

Understands what service issues are needed and offers solutions that will best help - while understanding what you are hoping to get out of the car that you are currently in… solutions that will best help - while understanding what you are hoping to get out of the car that you are currently in… More

by BPFEIL Verified Customer Verified Customer

Print

I love taking my car in for free car washes. The people that work there are awesome From the person that I bought the car from to the text that wash the car. Everybody is professional and friendly. I wil that work there are awesome From the person that I bought the car from to the text that wash the car. Everybody is professional and friendly. I will keep purchasing cars from Basney. They are the best around. More

by TGRIMSLID Verified Customer Verified Customer

Print

Basney service is quick, efficient, and all personnel are super friendly. My experience at Basney service is alway positive and the final coat always lines up with the estimate, so there are no unwanted surp super friendly. My experience at Basney service is alway positive and the final coat always lines up with the estimate, so there are no unwanted surprises. Great company! More

by tgkoontz Verified Customer Verified Customer

Print

It took a while to get the car in for the warranty repair, the part was not ordered on the original contact. However once the issue was realized the service was excellent. As being in the service busi repair, the part was not ordered on the original contact. However once the issue was realized the service was excellent. As being in the service business for 35 years, there is always issues which arise, how the issue is handled is what determines the character of the service department. Thank you! More

by HPKMEYERS Verified Customer Verified Customer

Print

Austin and Matt are always superb! First rate service at all times and I feel confident service work is done correctly and on time. Thanks at all times and I feel confident service work is done correctly and on time. Thanks More

by victoriatrinske Verified Customer Verified Customer

Print

Under estimated the time (days) it would take to fix my sunroof. But, the job was done correctly and to my satisfaction. Generally pleased with the experience. sunroof. But, the job was done correctly and to my satisfaction. Generally pleased with the experience. More

by jimvidt Verified Customer Verified Customer

Print