Austin Aufie | Page 49

I was in for an oil change after work at 4:30. Only issue is the wait because it’s always very busy at that time when I can get in. is the wait because it’s always very busy at that time when I can get in. More

by BASILLJ Verified Customer Verified Customer

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Overall I am pleased with the work that was done. Service person was polite and carried out the work as agreed upon on advance. Kept me informed as the work proceeded. person was polite and carried out the work as agreed upon on advance. Kept me informed as the work proceeded. More

by ASERIANN Verified Customer Verified Customer

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Staff was very pleasant and my vehicle was serviced timely. I would recommend the service department to others for their vehicle service. It was easy to schedule as well timely. I would recommend the service department to others for their vehicle service. It was easy to schedule as well More

by Irene Verified Customer Verified Customer

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They do a good job. They’re friendly and they seem to be trying to keep their rates from rising too quickly. They lowered their price on a repair. trying to keep their rates from rising too quickly. They lowered their price on a repair. More

by DanMc50 Verified Customer Verified Customer

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This is the 5 year in a row the AC on my 2016 Civic has stopped working. Basney service has gone out of their way to accommodate and correct the issues, all under warranty. But, being a first time Honda stopped working. Basney service has gone out of their way to accommodate and correct the issues, all under warranty. But, being a first time Honda owner, I’m growing tired of the inconvenience of having leave it at the dealer while the AC is fixed every year. I was hopeful to get several years of reliable service from the vehicle, but at this time I’m growing disappointed at the quality of my civic. Basney service has been great, but I will feel better about the product if the AC continues to work without the need of a service ever year. More

by CHIAMESG Verified Customer Verified Customer

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The service department has always taken excellent care of my vehicles. The service people are most friendly and ask me what I need done on my car. Thanks again. my vehicles. The service people are most friendly and ask me what I need done on my car. Thanks again. More

by CHURLEY20721 Verified Customer Verified Customer

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As always the service was excellent! Austin is the best! I also admire how clean the service area is as well as the waiting area. I also admire how clean the service area is as well as the waiting area. More

by suemeleski Verified Customer Verified Customer

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We have enjoyed coming to Basney for our service needs on our vehicles. The staff is always friendly and helpful. We are glad Basney is in Mishawaka! our vehicles. The staff is always friendly and helpful. We are glad Basney is in Mishawaka! More

by Hoobuck Verified Customer Verified Customer

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Always enjoy service specialist Austin. He always explains to me what my car needs. Always is very kind and considerate to me and makes sure I have a ride with shuttle. explains to me what my car needs. Always is very kind and considerate to me and makes sure I have a ride with shuttle. More

by Njp313 Verified Customer Verified Customer

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Your service advisor Brad makes service issues pleasant and effective! My only dissatisfaction is the repair. Ironically there apparently is no fix for this. Very disappointing! and effective! My only dissatisfaction is the repair. Ironically there apparently is no fix for this. Very disappointing! More

by R.GATES Verified Customer Verified Customer

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