Austin Aufie | Page 57

Tire Pressure Sensor My experience was good, but frustrating. It took almost 2 1/2 hours to replace two tire pressure monitors after I had told them what the problem was. My experience was good, but frustrating. It took almost 2 1/2 hours to replace two tire pressure monitors after I had told them what the problem was. Then on the way home, the TPMS went into error again and I had a terrible shudder in my steering wheel. I had to go back the next day to get the TPMS fixed again and all the tires rebalanced. They took care of the problem that I paid for and didn't charge me extra. I would have like it better if they had gotten it right the first time. But all in all, they got me back up and running. More

by bpippen Verified Customer Verified Customer

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Maintence done good job. Ready for more miles now. Good service and appointment scheduled when I need it. Love the car wash. Love my Honda service and appointment scheduled when I need it. Love the car wash. Love my Honda More

by DPAR800 Verified Customer Verified Customer

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oil change & tire check This was a 70,000 oil change with a tire check because the tire pressure light goes on every few weeks. The dealership put BG oil treatment in the oi This was a 70,000 oil change with a tire check because the tire pressure light goes on every few weeks. The dealership put BG oil treatment in the oil. I was not asked if I wanted this done, nor was I told that it would be added if I didn't object. I also asked that the reminder sticker to say 75,ooo miles instead of 15% and this was not done. Otherwise, everything was fine. More

by JAMESCHAMPLIN2000 Verified Customer Verified Customer

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I am always happy with the service department. Austin and Matt both helped me yesterday. I am waiting on a part. Austin will call when it is in. Matt both helped me yesterday. I am waiting on a part. Austin will call when it is in. More

by NATUREPAM Verified Customer Verified Customer

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Great and friendly service! Austin always goes above and beyond. Very kind and professional. My car was done quickly and I appreciate the quick service! 😊 beyond. Very kind and professional. My car was done quickly and I appreciate the quick service! 😊 More

by SUNNY.VERNER Verified Customer Verified Customer

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Just can’t seem to fix the starting issue this Has been shared with the service department decide. Last visit was told to video and send to service. shared with the service department decide. Last visit was told to video and send to service. More

by M.MERRITT Verified Customer Verified Customer

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Oil change Polite quick service. My questions were answered about tire rotation and if it was indicated they would perform this service.. Liked the complimentary Polite quick service. My questions were answered about tire rotation and if it was indicated they would perform this service.. Liked the complimentary car wash. More

by rsnikda Verified Customer Verified Customer

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The service department is one of the big reasons I keep coming back to Basney. They are very knowledgeable, fast, fair and most importantly, honest. coming back to Basney. They are very knowledgeable, fast, fair and most importantly, honest. More

by MELDEWP Verified Customer Verified Customer

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I am very upset.I returned here for scheduled I am very upset. I returned here for scheduled maintenance I had done here about a year ago. It was cheaper than Kokomo. Then I got the bill. Al I am very upset. I returned here for scheduled maintenance I had done here about a year ago. It was cheaper than Kokomo. Then I got the bill. Almost TWICE as much as last time! I will not come back! More

by dbwynn Verified Customer Verified Customer

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The maintenance plan is very confusing. No idea what things I need to get done what are mind A mind B ? Also your cost are not comparative. $50 oil changes is not comparative. Most give free tire rotati things I need to get done what are mind A mind B ? Also your cost are not comparative. $50 oil changes is not comparative. Most give free tire rotation not you guys! More

by andrewmjordan Verified Customer Verified Customer

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