Austin Aufie
Austin Aufie at Basney Honda

Austin Aufie | Page 63

Service Adviser

Basney Honda

3820 Grape Rd
Mishawaka, IN 46545

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4.5
787 Reviews

Languages Spoken

English English

4.5

787 Reviews

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787 Reviews of Austin Aufie

April 14, 2020

Dealership Rating
Employee Rating

Brake service Purchased many cars from Basney Honda and get them all serviced there as well. Service staff is excellent and friendly. Sales staff is very polite a More

by troy30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chip Basney, Jay Basney, Bob Briney , Bryan Smith

April 09, 2020

Dealership Rating
Employee Rating

Service appointment was quick professional and every thing went very smoothly. A very good experience. everyone one I worked with was courteous and professional. Thanks More

by jbutler8
Recommend Dealer
Yes

April 04, 2020

Dealership Rating
Employee Rating

Matt and Austin in the Service Department provide great customer service! My service was provided quickly and accurately. I really appreciated the cellophane steering wheel cover as a COVID-19 protector! More

by LAURIE1122
Recommend Dealer
Yes

Other Employees Tagged: Matt Mulstay

April 03, 2020

Dealership Rating
Employee Rating

The employees I talked to when getting my airbag fixed for recall were really helpful and nice. It was completed fast, not very time consuming. More

by LEYVA.DORA
Recommend Dealer
Yes

March 30, 2020

Dealership Rating
Employee Rating

Been a customer for many, many years. Service department is always friendly and caring. It's difficult to pick my favorite between Austin and Matt so I'm not going to. :) More

by TRACYHORVATH1417
Recommend Dealer
Yes

Other Employees Tagged: Matt Mulstay

March 27, 2020

Dealership Rating
Employee Rating

Serious braking problem '02 Honda CRV Terrible noise if you braked harder than very gently. Service several smaller items including battery replacement. Austin was his usual friendly, pers More

by ALLEN.42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

March 20, 2020

Dealership Rating
Employee Rating

Fast service and full explanation of inspection results. Car wash is always a plus and good reason for returning. My service rep is a true pro!😀 More

by FBKARP
Recommend Dealer
Yes

March 20, 2020

Dealership Rating
Employee Rating

The fixed everything as needed, washed the car and arranged pickup after hours. Austin was very helpful and accommodating. Everything looks great and works fine More

by DRMILL
Recommend Dealer
Yes

March 12, 2020

Dealership Rating
Employee Rating

Excellent customer service Friendly and knowledgeable Excellent customer service Friendly and knowledgeable service advisor. Had an oil change and it was done efficiently and U was on my way in less th More

by CKINSLOW0
Recommend Dealer
Yes

March 06, 2020

Dealership Rating
Employee Rating

When I came in to get my oil change you’re a mechanic lied to me about a brake leak basically he spilled it on purpose to make me think I need to get it fixed because when I look in my engine bay before More

by TEAMTRISTON12
Recommend Dealer
No
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