Austin Aufie | Page 69

Awesome Customer Service Everyone at Basney has been a pleasure to work with from Bryan Smith in sales to Matt and Austin in Service! Always willing to help out when needed. Everyone at Basney has been a pleasure to work with from Bryan Smith in sales to Matt and Austin in Service! Always willing to help out when needed. Thank you Basney for having such wonderful employees they always treat me like family More

by lamos Verified Customer Verified Customer

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service was completed as needed. Did not push for services suggested. Only needed oil change.......but the did not put mileage sticker reminder in upper left corner of windshield. may Did not push for services suggested. Only needed oil change.......but the did not put mileage sticker reminder in upper left corner of windshield. may not do that anymore? More

by CATOTH Verified Customer Verified Customer

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Excellent service Stopped in without an appointment to see if they could top off my wiper fluid and while there realized I was past due on my oil change. They were able Stopped in without an appointment to see if they could top off my wiper fluid and while there realized I was past due on my oil change. They were able to squeeze me in and take care of both issues. More

by Lesalt65 Verified Customer Verified Customer

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Excellent Service staff provided excellent service. They are friendly and explain issues well. Although I never meet the mechanics, I have always been satisfied Service staff provided excellent service. They are friendly and explain issues well. Although I never meet the mechanics, I have always been satisfied with the service they provide. More

by WSILL Verified Customer Verified Customer

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Perfect As a person that frequents this dealership, which seems like everyday, I couldn’t be happier. Everyone treats me like I’m part of the team, except Br As a person that frequents this dealership, which seems like everyday, I couldn’t be happier. Everyone treats me like I’m part of the team, except Brad. I look forward to my next visit. More

by bncl1984 Verified Customer Verified Customer

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Service team at Basney always takes great care of me. Service team second to none. Always make me feel welcomed and our service needs important and high priority. We purchased our Odyssey from a competito Service team second to none. Always make me feel welcomed and our service needs important and high priority. We purchased our Odyssey from a competitor. We service our Odyssey with Basney for a reason. Great team. More

by Bvitale Verified Customer Verified Customer

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I love my 2004 Honda CRV. Basney keeps it in great shape! I am a 75 year old woman. I need my 2004 CRV to be my last car. With the great service at Basney, I know they will help ensure that it lasts. I am a 75 year old woman. I need my 2004 CRV to be my last car. With the great service at Basney, I know they will help ensure that it lasts. More

by JBEVE43078 Verified Customer Verified Customer

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Great customer service Alan and Austin are always the best. Very friendly and helpful. I had my wife’s car in for a recall and warranty work and repairs were done quickly an Alan and Austin are always the best. Very friendly and helpful. I had my wife’s car in for a recall and warranty work and repairs were done quickly and done right. More

by KISSALIVE1234 Verified Customer Verified Customer

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service Service was accomplished in a time manner Prices for service were about 20per cent higher than my usual service business I use We have purchased two Service was accomplished in a time manner Prices for service were about 20per cent higher than my usual service business I use We have purchased two new Honda from Bob Briney and he’s been very friendly and knowledgeable More

by DKWSWINE Verified Customer Verified Customer

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Accommodated my Schedule Had car in for oil change and tire rotation. They found that my brakes also needed replacing. They asked if I could leave it overnight, but when I e Had car in for oil change and tire rotation. They found that my brakes also needed replacing. They asked if I could leave it overnight, but when I explained that I had to be in Ann Arbor the next day, they rearranged their schedule and completed the work same day. I very much appreciated this. More

by CMCLELLAN321 Verified Customer Verified Customer

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