Dealer Reviews
Cars for Sale
Dealer Log In
Austin Aufie
787 Reviews
Languages Spoken
English
787 Reviews
Write a Review
787 Reviews of Austin Aufie
December 23, 2019
Friendly Service Everyone I dealt with was helpful and informative. They kept me informed on what was going on during the repair process and also let me know when it w Everyone I dealt with was helpful and informative. They kept me informed on what was going on during the repair process and also let me know when it was completed. I highly recommend Basney for their long term commitment to their customers. More
by KENTEBY
Verified CustomerOther Employees Tagged: Matt Mulstay
December 16, 2019
Great customer service I’m a happy customer. Austin was very friendly and helpful as always :) Got my oil and air filter changed in a short time. Thank u! I’m a happy customer. Austin was very friendly and helpful as always :) Got my oil and air filter changed in a short time. Thank u! More
by SUNNY.VERNER
December 16, 2019
Was told by salesman brakes were resurfaced. They were not.. Service center was involved to correct an issue on certified Honda purchased 12 hours before issues were found. Was told tech must not have driven car Service center was involved to correct an issue on certified Honda purchased 12 hours before issues were found. Was told tech must not have driven car long enough to find issue... More
by reedautumn11
Other Employees Tagged: Chip Basney, Alan Royce , Brian Lynn, Matt Mulstay, Brad Pankow, Don Perkins III
December 12, 2019
Great service Service is professional and of quality. I appreciate that I can trust their service. Thank you for providing this service. Austin and Brad are very Service is professional and of quality. I appreciate that I can trust their service. Thank you for providing this service. Austin and Brad are very good. More
by npcoop1
December 11, 2019
Dedicated to Excellence From the moment I drove my car into the shop, they were professional and courteous. They explained they had a few vehicles ahead of me and would come From the moment I drove my car into the shop, they were professional and courteous. They explained they had a few vehicles ahead of me and would come get me once it was done, I had an oil change and tire rotation done. I always take my Honda fit to them, as I know they will take care of me and my car. More
by SALAMEDA
Other Employees Tagged: Brian Lynn, Matt Mulstay, Brad Pankow
December 09, 2019
Always excellent customer service and work The staff is always friendly and my vehicle is always serviced in a timely manner. I appreciate the staff and love Basney. It’s a place where I will The staff is always friendly and my vehicle is always serviced in a timely manner. I appreciate the staff and love Basney. It’s a place where I will always refer my friends and family More
by ROZSUMMERLIN
Other Employees Tagged: Brian Lynn
December 07, 2019
Tire Replacement on our Honda Odyssey Excellent customer service provided by Austin! He took the time to secure a loaner vehicle while the van was being serviced. Very unexpected but great Excellent customer service provided by Austin! He took the time to secure a loaner vehicle while the van was being serviced. Very unexpected but greatly appreciated! More
by DALLENIRISH1
December 05, 2019
Very good Good job by the service personal And phone call to let me know that my 🚘 was ready for pickup when I’m at work thank goodness Good job by the service personal And phone call to let me know that my 🚘 was ready for pickup when I’m at work thank goodness More
by alfinlibre1517
Other Employees Tagged: Chip Basney, Jay Basney, Alan Royce , Brian Lynn, Matt Mulstay, Brad Pankow, Don Perkins III
December 04, 2019
Friendly, professional and timely Every person I encountered for my first oil change and a recall notice was what I would have wanted to experience. Austin, the lady who processed my Every person I encountered for my first oil change and a recall notice was what I would have wanted to experience. Austin, the lady who processed my bill, Derb the shuttle fellow, Bryan, my salesperson, even the car wash guy were friendly and helpful. Waiting room and restrooms clean and comfortable. The wait was less than expected given the recall was estimated to take an hour. Overall very good experience. More
by mmajor2
Other Employees Tagged: Bryan Smith
December 03, 2019
New battery I arrived about 7:15 pm after having a difficult time starting my car. Austin determined that it was my battery and I was out by 8 pm with a new batte I arrived about 7:15 pm after having a difficult time starting my car. Austin determined that it was my battery and I was out by 8 pm with a new battery! Everyone was great! More
by RBOLL.5267
Dealership Inventory (120 Vehicles)
