Austin Aufie | Page 71

Amazing I couldn’t be happier with my whole experience. Everyone from the owners all the way down to the service advisors and everyone in between. I couldn’t be happier with my whole experience. Everyone from the owners all the way down to the service advisors and everyone in between. More

by bncl1984 Verified Customer Verified Customer

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Oil change/service Staff was helpful, informative and friendly. I went in for a routine oil change and a tire rotation. I left with a breakdown of what I needed to kee Staff was helpful, informative and friendly. I went in for a routine oil change and a tire rotation. I left with a breakdown of what I needed to keep an eye and replaced on a later date. I thought the price was fair and my car was taken back right away. More

by RAJCFLEMING Verified Customer Verified Customer

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The absolute best service you could ask for Stopped into the service department to merely schedule an appointment. The customer service rep, after hearing my problem readily offered to attend t Stopped into the service department to merely schedule an appointment. The customer service rep, after hearing my problem readily offered to attend to the problem immediately. Thirty minutes later the work was done and I was on my way. I interacted with both employees from the parts department, cashier, and service rep. All were knowledgeable, articulate, helpful and efficient. I could not be happier with Basney Honda and their team of true professionals. More

by vmier Verified Customer Verified Customer

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It was ok My pilot had a recall. I called and made an appointment for a few days later. My wife took the car the day of the appointment and they didn't have it My pilot had a recall. I called and made an appointment for a few days later. My wife took the car the day of the appointment and they didn't have it in the system, they could not find anything. At the end, they still were able to do the service on the vehicle. More

by JRS Verified Customer Verified Customer

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Was ok , a little long for oil change A little long for an just an oil change... service people are very nice. Yes we will come back, will recommend to others very soon A little long for an just an oil change... service people are very nice. Yes we will come back, will recommend to others very soon More

by BS Miller Verified Customer Verified Customer

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Professional and reliable service I took my car in to winterize it. I did not have an appointment but was quickly greeted and checked in. I waited for it in their clean, comfortable I took my car in to winterize it. I did not have an appointment but was quickly greeted and checked in. I waited for it in their clean, comfortable waiting area. I was told it needed new tires to prepare it for winter driving. The tires were in stock. Austin kept me informed as to when to expect my service to be completed. My service experience was professional and reliable. I will return for additional service as needed. More

by MILLER_DS12 Verified Customer Verified Customer

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Not true to words I was quoted a price and they had me pay more I was not informed of the full price or I would not have gotten the extra key. I asked for a more detail I was quoted a price and they had me pay more I was not informed of the full price or I would not have gotten the extra key. I asked for a more detailed estimate and they just left out all the things I asked for. More

by Annoyed_33 Verified Customer Verified Customer

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Service Interval Basically just a change of oil and add other fluids, check tires and battery. They fit me in on short notice and gave me a lift to and from work whil Basically just a change of oil and add other fluids, check tires and battery. They fit me in on short notice and gave me a lift to and from work while they worked on the car--that's excellent service! More

by JBB0 Verified Customer Verified Customer

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Oil Change Friendly and fast service from the service department staff. They were efficient and accurate. Professional recommendations and honest evaluations, as Friendly and fast service from the service department staff. They were efficient and accurate. Professional recommendations and honest evaluations, as well as advice are greatly appreciated. More

by RLWEED Verified Customer Verified Customer

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Oil change and tire rotation Done quickly and done well. Everyone was friendly and professional. The waiting area was clean and comfortable. The magazines and newspapers were Done quickly and done well. Everyone was friendly and professional. The waiting area was clean and comfortable. The magazines and newspapers were very current. Nice people overall More

by SNeeser Verified Customer Verified Customer

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