Austin Chamness

Straight-forward pricing. The offer listed online was what they were prepared to offer. Friendly staff. No fuss. The offer listed online was what they were prepared to offer. Friendly staff. No fuss. More

by johnmarkwell.snodgrass Verified Customer Verified Customer

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Austin was fantastic to work with and very knowledgeable. I would highly recommend Austin to all of my family and friends. I would highly recommend Austin to all of my family and friends. More

by KHayes Verified Customer Verified Customer

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It was a fast and smooth experience which was very appreciated! I would recommend you! appreciated! I would recommend you! More

by jsostuff Verified Customer Verified Customer

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Purchasing the Chevy Blazer was a smooth and seamless experience. Austin was expecting us and had the car ready for a test drive when we arrived. We did paperwork and were on our way home in no time. Au experience. Austin was expecting us and had the car ready for a test drive when we arrived. We did paperwork and were on our way home in no time. Austin was a pleasure to work with! More

by SONIACLAY Verified Customer Verified Customer

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Everyone was friendly and helpful towards me on making a good trade-in decision, Austin was very nice and insightful good trade-in decision, Austin was very nice and insightful More

by adambman90 Verified Customer Verified Customer

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This was the 4th dealership I visited but the first I did not walk away from. They will be my first stop from now on. not walk away from. They will be my first stop from now on. More

by johnp.lane Verified Customer Verified Customer

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Chris was an absolute pleasure to deal with , and so where the staff members super friendly will be coming back for a z06 where the staff members super friendly will be coming back for a z06 More

by rashihassa Verified Customer Verified Customer

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Pleasant experience will definitely recommend them to friend’s & family. Very helpful and accommodating sales friend’s & family. Very helpful and accommodating sales More

by TCKS60 Verified Customer Verified Customer

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The best dealership in the area no pressure salesman that made the buying experience a breeze and a very knowledgeable sales manager. made the buying experience a breeze and a very knowledgeable sales manager. More

by mpwilliams3335 Verified Customer Verified Customer

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I am leaving this review to highlight a significant lack of professionalism and communication at this dealership. While the final price on my 2026 Equinox was competitive, the customer service experience—sp of professionalism and communication at this dealership. While the final price on my 2026 Equinox was competitive, the customer service experience—specifically from management—was unacceptable. Primary Issues: • Highly Unprofessional Conduct: After submitting honest feedback via a survey, I was harassed with five calls in one day from the manager, Delonte (who was unreachable during the actual sales process). When I returned the call, he began yelling at me regarding his 5% commission and repeatedly interrupted me when I tried to speak. • Predatory Accessory Markups: The dealership attempted to charge $500 for wheel locks (a 1000% markup over market value). Management became defensive and stated they felt "personally disrespected" when I questioned this cost and mentioned price-comparing with other dealers. • Logistical Failures: Communication regarding my vehicle’s delivery was poor. Despite taking a day off work based on their timeline, I wasn't notified the car was ready until 30 minutes before closing. • Withholding Documentation: I was not provided with copies of my contract or financing paperwork at the time of signing, requiring multiple follow-ups post-sale. • Internal Inconsistency: The sales staff openly criticized their own dealership's overpriced features immediately after I had to negotiate them down with management. Summary: A fair price does not excuse being yelled at or harassed by management. I would caution future buyers to weigh the potential savings against a complete lack of professional standards and post-sale support. More

by ZACHTTESTA Verified Customer Verified Customer

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