Austin Drabick

Crest Cadillac responded

We are happy to hear that your overall experience was very good and that everyone you worked with was wonderful. Your feedback about the timing of the final paperwork process is valuable to us. We understand that spending three hours completing documentation after reaching an agreement can feel lengthy, and we appreciate you bringing this to our attention. We continuously look for ways to streamline our processes while maintaining thoroughness. It means so much to us that you found our team members to be exceptional throughout your visit.

Crest Cadillac responded

Thank you for your wonderful feedback! We're thrilled that our professional staff and sales representative provided excellent service at our convenient location. We're honored that Cadillac is your future choice and look forward to serving you again.

Crest Cadillac responded

We are absolutely thrilled to hear about your wonderful experience with our team. It means so much to us that everyone you worked with provided polite and helpful service throughout your visit. We're delighted that our sales team made such a positive impression and that our custom shop team took the time to thoroughly explain upgrade options and provide valuable guidance. Your kind words about the advice you received show exactly the type of genuine, knowledgeable service we strive to deliver. Thank you for choosing us and for taking the time to share your experience.

Crest Cadillac responded

Thanks for sharing your experience with us! We're thrilled to hear that you found our team gets the job done and that you were impressed with the clean, detailed condition of your vehicle. It's wonderful to know that you left feeling ready to roll and completely satisfied with the service you received. Your feedback about our attention to detail and thorough work means a great deal to us. We look forward to continuing to provide you with the same excellent service in the future.

Crest Cadillac responded

We are thrilled to hear about your positive experience! It's wonderful to know that our team provided you with fast and efficient service while helping you find your new Escalade. We're pleased that our staff was able to assist you effectively and complete everything in under two hours. Your feedback about the helpful explanations and thorough answers to your questions means so much to us. We truly appreciate you taking the time to share your experience and for choosing us for your automotive needs.

Crest Cadillac responded

Thank you for your review and for choosing us for your second lease experience. We are delighted to hear that you found our service to be quick, effective, and welcoming during your CT5 delivery. It means so much to us that you returned for another lease, which speaks volumes about your trust in our team. We are thrilled that our staff provided you with excellent service throughout the process, and we are pleased that the personal touch of having the vehicle delivered directly to you made your experience even more special. Your loyalty and positive feedback truly make our day, and we look forward to serving you again in the future.

Crest Cadillac responded

Thank you immensely for sharing your wonderful experience. We are thrilled to hear that our team was responsive and efficient throughout your visit. It means so much to know that you found us easy to work with and that our follow-up efforts made a positive impact on your experience. We take pride in delivering excellent customer service, and your feedback confirms that we are meeting that goal. We truly appreciate customers like you who take the time to share their positive experiences.

Crest Cadillac responded

We sincerely value your wonderful feedback about your experience with our team. It's fantastic to hear that Austin demonstrated such extensive knowledge about our vehicles and was able to understand exactly what you needed. We're pleased that he addressed all your concerns efficiently and continues to be responsive to your questions about your purchase. Your recognition of the fast and knowledgeable service you received means so much to us. We also appreciate you highlighting the reliable maintenance and repair expertise available through our service department. Thank you for taking the time to share these kind words about the dedicated professionals who helped make your vehicle purchase a positive experience.

Crest Cadillac responded

We are elated to hear about your positive experience with our team. Your kind words about our customer service truly mean a lot to us. We're pleased that we could provide you with excellent service throughout your visit. It's wonderful to know that our loaner car service met your needs as well. Your feedback motivates us to continue delivering the high-quality service that our customers deserve. Thank you for choosing Crest Cadillac and for taking the time to share your experience.