Austin Guzman | Page 4

My wife and I had a great car-buying experience, but wrong parts caused extra trips. wrong parts caused extra trips. More

by VTITOXI Verified Customer Verified Customer

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Kenny Clark did a great job explaining the warranty. No pressure was very very impressed. No pressure was very very impressed. More

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Austin said he would transfer my Sunpass to my new car, but when I called him to see where is was, he said it must have been discarded. He offered for Lexis to pay the expense for a new one. I was very but when I called him to see where is was, he said it must have been discarded. He offered for Lexis to pay the expense for a new one. I was very disappointed as I had to cancel the old one also. When I purchase it I will contact him with the bill. Also no one told me I have to use Premium gasoline in this vehicle. I would have thought twice about buying it.. Thank you. More

by mrweissfl Verified Customer Verified Customer

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I had an amazing experience at this dealership! The staff was friendly, knowledgeable, and helpful throughout the entire process. The selection of vehicles was great, and they made sure I found exa The staff was friendly, knowledgeable, and helpful throughout the entire process. The selection of vehicles was great, and they made sure I found exactly what I was looking for. The purchasing process was smooth and stress-free. I highly recommend this dealership to anyone looking for a new or used car! More

by Snake19961 Verified Customer Verified Customer

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Been a great experience with Austin and Jason in service so far. Very professional and on their game. Responsive to my requests and getting done what I needed and when I needed it. Thank you! And thank you so far. Very professional and on their game. Responsive to my requests and getting done what I needed and when I needed it. Thank you! And thank you Shaun for putting the deal together. More

by mikeathepnermusic Verified Customer Verified Customer

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He was a great sales man! I’ll use him again in the future! I highly recommend him. I’ll use him again in the future! I highly recommend him. More

by BRANDIEBRYANT83 Verified Customer Verified Customer

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Great car buying experience. Everyone at the dealership was helpful and nice to deal with. Austin went out of his way to help get all the details worked out. Everyone at the dealership was helpful and nice to deal with. Austin went out of his way to help get all the details worked out. More

by S Verified Customer Verified Customer

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From the greeting by Austin when we arrived at the dealership and all the way through the transaction we felt cared for as a customer, with thorough communication, transparent pricing, attention to de dealership and all the way through the transaction we felt cared for as a customer, with thorough communication, transparent pricing, attention to detail and an overall easy transaction. Austin found us the vehicle we wanted, got us a fair trade in on the Lexus we were driving and made sure we understood all the features of our new car . And a highlight was when I signed the docs with the finance manager and his desk was a huge computer signing screen. You gotta buy a car there to have this experience. Can’t say enough good things about this dealership and this Lexus purchase- 5 star! And I love, love my new Lexus. More

by LALLEN5801 Verified Customer Verified Customer

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It was easy to buy a car there. No pressure. Like starting process online first. No pressure. Like starting process online first. More

by barbarabeck317 Verified Customer Verified Customer

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Salesman, managers, and receptionists are professional. However, the receptionists at service department should be nice and smile with customers like five-star hotels receptionists. Customers buy Lexus sho However, the receptionists at service department should be nice and smile with customers like five-star hotels receptionists. Customers buy Lexus should be treated like VIP. Thank you. More

by facilityphong Verified Customer Verified Customer

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