Jeff Gray

I leased my 2026 Lexus a few weeks ago. I was very specific about the options I wanted and all but one thing was perfect. However. I was very unhappy about the one item being unavailable. H I was very specific about the options I wanted and all but one thing was perfect. However. I was very unhappy about the one item being unavailable. However, the General Manager, manager, Head of service and lead technician worked extremely hard and did resolve the issue. I could not have been more impressed with their dedication to customer service and professionalism! Even the corporate Lexus personnel did not have confidence that we could resolve my issue; Sarasota Lexus continued to work diligently and efficiently and resolved my issue. I was constantly kept informed and assured that if we could not resolve my issues that we would find another solution to ensure that I was satisfied. Unbelievable customer service. More

by DEBBYWREYNOLDS Verified Customer Verified Customer

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Rick and Jeff worked the deal together, everything went very smoothly. Dan took care of any questions I had and Ryan was very helpful when a paperwork change needed to be done the next day by a manager. very smoothly. Dan took care of any questions I had and Ryan was very helpful when a paperwork change needed to be done the next day by a manager. Everyone was extremely professional and a pleasure to deal with. More

by ddsamjo Verified Customer Verified Customer

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Everyone is very helpful and knowledgeable. Everything was ready as promised the experience was not stressful. The waiting area is very inviting. Everything was ready as promised the experience was not stressful. The waiting area is very inviting. More

by spezohio Verified Customer Verified Customer

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Overall it was a good experience. One area that could be strengthened is the explanation of the various features and how they work. The technician who helped us did a fine job but it One area that could be strengthened is the explanation of the various features and how they work. The technician who helped us did a fine job but it was like getting a drink of water with a fire hose. More

by dbrccr Verified Customer Verified Customer

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Professional, friendly service from the test drive to purchase and beyond. An easy low stress experience. I highly recommend this dealership. purchase and beyond. An easy low stress experience. I highly recommend this dealership. More

by wolfpackred Verified Customer Verified Customer

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Jeff G. and Eric R. were absolutely amazing. From the beginning everyone was so helpful and very professional. This was the best experience I've ever had whe and Eric R. were absolutely amazing. From the beginning everyone was so helpful and very professional. This was the best experience I've ever had when buying a vehicle. I've bought multiple and this was the easiest process I've ever had. Major thank you!! More

by enanoracing1045 Verified Customer Verified Customer

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Excellent service. Jeff and Mike were great, all good and fast transaction. Very good customer service. Jeff and Mike were great, all good and fast transaction. Very good customer service. More

by info@sunandstarsoulsinc.com Verified Customer Verified Customer

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My new car has one registration and plate from the dealer and one set from Morgan auto group. I need to get this corrected. and one set from Morgan auto group. I need to get this corrected. More

by k.e.kindell Verified Customer Verified Customer

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Established case law prevents dealerships from adding warranties and or contracts without the consent of the customer. This is exactly what they tried to do. When confronted about this they became extrem warranties and or contracts without the consent of the customer. This is exactly what they tried to do. When confronted about this they became extremely aggressive and agitated. Would not recommend this dealership or person for your own safety and sanity. More

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This dealership and Mike Klein scammed me when financing my new vehicle. They added a package for $6,000.00 more than I agreed to. This is a material misrepresentation and an unauthorized financial charge. my new vehicle. They added a package for $6,000.00 more than I agreed to. This is a material misrepresentation and an unauthorized financial charge. This dealership is deceptive and in violation of fair consumer practices. Be aware! More

by reagan.messick Verified Customer Verified Customer

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