Austin Howell

Ashley was a great help. She was very kind and knowledgeable. Ken did a great job too. She was very kind and knowledgeable. Ken did a great job too. More

by golfer4963 Verified Customer Verified Customer

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Excellent service, friendly staff, quick turnaround—this dealership truly goes above and beyond every time. dealership truly goes above and beyond every time. More

by edwards.billy12 Verified Customer Verified Customer

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I’d like to thank you the kind employees here for correcting an issue and fixing it in a very professional and timely manner! Communication was very on point! correcting an issue and fixing it in a very professional and timely manner! Communication was very on point! More

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Service was great and staff was very attentive , it was definitely a good experience and will be returning. definitely a good experience and will be returning. More

by aflores6007 Verified Customer Verified Customer

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First I would like to say is bring back Austin Howell and put him in charge of the service department (IF IT AIN"T BROKE, DON'T FIX IT) instead of aka (THE DESK JOCKEY PENCIL PUSHER ALEC R). At least Mr. and put him in charge of the service department (IF IT AIN"T BROKE, DON'T FIX IT) instead of aka (THE DESK JOCKEY PENCIL PUSHER ALEC R). At least Mr. Howell is more people friendlier and very knowledgeable of FORD products. I been bring 5 different FORD vehicles to this service department since 1992! Another person you should take care of is service technician Chris James, also very knowledgeable (AT LEAST HE OWNS A FORD). So who every is reading this sends it to the right people to get there xxxx together and get ride of the D.J.P.P. Other than that I'm happy with the out come AFTER Mr. Howell and Chris James took over the service of my vehicle and of the relationship I've had in the past with Mr. Howell. Dropped vehicle off for service: 1. 2/14-3/19 not fixed (DJPP still had it) 2. 3/24-3/31 not fixed (DJPP still had it) 3. 4/1-5/5 Chris James and Mr. Howell did what (DJPP) could not do! I WOULD ONLY RECOMMEND THIS SERVICE CENTER AFTER SOME CHANGES AT MANAGEMENT. In closing I give Austin Howell and Chris James 5 STARS and the DJPP, It's not worth my time.... Thank You Dan C. Ford Owner Since 1984 More

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Very nice employees at clay cooley helped me out every step of the way nice step of the way nice More

by Blair.dell29 Verified Customer Verified Customer

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Great managers and salesman would recommend to family members and friends. As soon as we walked in the store we were greeted and not pressured. members and friends. As soon as we walked in the store we were greeted and not pressured. More

by yvette06102003 Verified Customer Verified Customer

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It was very nice and everyone was friendly I enjoyed the experience the most recommended experience the most recommended More

by loser25 Verified Customer Verified Customer

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Fast friendly service always knowledgeable with any questions i have on repairs. Everything time Im greeted with a smile. questions i have on repairs. Everything time Im greeted with a smile. More

by MARYLEAL1973 Verified Customer Verified Customer

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The dealership staff is an amazing place from start to finish! Everything done in a timely manner! Got to work on time from them dropping me off and got picked and back to my car where if was ready to go finish! Everything done in a timely manner! Got to work on time from them dropping me off and got picked and back to my car where if was ready to go when i arrived ! Love this place and the service team 5 stars great job on all that you all do!! More

by SHAWNTAYELIZARDO13 Verified Customer Verified Customer

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