Austin Howell

Great customer service, when there was an issue it was made right, we were treated with the upmost respect, greeted with great smile's and although our truck is in the shop, it didn't take them long to ac made right, we were treated with the upmost respect, greeted with great smile's and although our truck is in the shop, it didn't take them long to accommodated, thanks Kevin and Billy and the other young man I forgot his name I'll call him Mr Weather-ford, driving hours to get to work in Texas traffic deserve a standing ovation More

by Lucianawilliams01 Verified Customer Verified Customer

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Great service on my car! The staff was professional, fast, and very thorough. They explained everything clearly, kept me updated, and made the whole experience easy and stres The staff was professional, fast, and very thorough. They explained everything clearly, kept me updated, and made the whole experience easy and stress-free. I definitely trust them with my vehicle and would recommend this dealership and my service advisor Alec to anyone needing reliable service. More

by CRISTINACANIZALES88 Verified Customer Verified Customer

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My experience with my sales guy, Jason Long was overall pretty good. Is a young man trying to learn the business. He tried to do everything he could to make my absolute worst experience be better. Although pretty good. Is a young man trying to learn the business. He tried to do everything he could to make my absolute worst experience be better. Although he doesn't have much power and changing the outcome. He tried to make the situation better by talking with me. He even had a follow up phone call. But I have to say, my overall experience was Clay Clooney was terrible. Sold me a car that had bad bearings on the front end, a busted radiator hose and completely bad coil packs. Had to pay out of pocket for new bearings on the front passenger side wheel and a complete new tune up. Almost $1,000 in repairs on a vehicle just weeks old. Clay Clooney dealership assured they would help me with any issues and told me they inspected the expedition thoroughly. That was false. They did fix the broken hose only because it busted on the way home from buying the car. More

by framor9 Verified Customer Verified Customer

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My vehicle was immediately returned the day I bought it due to a major radiator hose busting on the highway, on my way home from the dealership. They swore the vehicle was completely inspected after the re due to a major radiator hose busting on the highway, on my way home from the dealership. They swore the vehicle was completely inspected after the repair was made. One week later I'm paying out of pocket for new wheel bearings on the front left side. Two weeks later I'm paying out of pocket for a complete tune up because the Expedition is misfiring. Both times the dealership would not do anything to help my situation. The service manager herself said the vehicle will be completely inspected THESE CARS ARE NOT INSPECTED PROPERLY. Never, will I buy another vehicle from Clay Clooney. Worse car experience ever... More

by framor9 Verified Customer Verified Customer

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This was by far the easiest process I've ever experienced when purchasing a new car. I highly recommend Justin and his team at Clay Cooley Ford. when purchasing a new car. I highly recommend Justin and his team at Clay Cooley Ford. More

by jcrandolph Verified Customer Verified Customer

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Very quick, very fast and nice services, they greeted me quickly and finished the job very fast. quickly and finished the job very fast. More

by adi b Verified Customer Verified Customer

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I would recommend this dealership great customer service since I started going to Clay Cooley Ford they were very helpful from sales department to the service department they always make sure I’m taken car since I started going to Clay Cooley Ford they were very helpful from sales department to the service department they always make sure I’m taken care of … More

by JT_GRIMM Verified Customer Verified Customer

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Ashley was a great help. She was very kind and knowledgeable. Ken did a great job too. She was very kind and knowledgeable. Ken did a great job too. More

by golfer4963 Verified Customer Verified Customer

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Excellent service, friendly staff, quick turnaround—this dealership truly goes above and beyond every time. dealership truly goes above and beyond every time. More

by edwards.billy12 Verified Customer Verified Customer

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I’d like to thank you the kind employees here for correcting an issue and fixing it in a very professional and timely manner! Communication was very on point! correcting an issue and fixing it in a very professional and timely manner! Communication was very on point! More

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