Austin Howell | Page 2

Everyone is personable and wants to make you happy. The finance guy (don’t remember his name, but it’s possibly the Ryan Butler referenced in this review) was a typical finance guy – a little bit humor The finance guy (don’t remember his name, but it’s possibly the Ryan Butler referenced in this review) was a typical finance guy – a little bit humorless – and I had to fight for the best interest rate, but I got it. I was knowledgeable before I went in, so I had ammunition! And I left the dealer with the new vehicle and very happy. More

by lonestardebbie Verified Customer Verified Customer

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Everything went well. Did not like the wait. Although I understand lunch time. Next time I will come earlier in the morning. Did not like the wait. Although I understand lunch time. Next time I will come earlier in the morning. More

by CHADBLAIN Verified Customer Verified Customer

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This was the easiest dealership I have worked with. I was in and out Great service and they know they’re stuff. I was in and out Great service and they know they’re stuff. More

by ALANPEREZ913 Verified Customer Verified Customer

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I purchased a used Mustang from Salesman Kevin Pryor. The entire purchasing process was seamless and the staff was professional and personable. I stated upfront I did not want to be hassled or pressure The entire purchasing process was seamless and the staff was professional and personable. I stated upfront I did not want to be hassled or pressured during the process. Neither occurred. The reason I gave four stars instead of five, was the amount of miscommunication between the sales department and service department. There were several promises to me that took weeks to come to fruition. The miscommunication caused several unproductive visits and hours spent at the dealership, after my purchase. In the end, Salesman Kevin Pryor, Used Car Manager Yasseen Malas, Financial Director Ryan Butler, Parts and Service Manager Austin Howell deserve praise for their diligence and persistence to complete a sale and for going above and beyond to make sure I was satisfied. If I had gone to another dealership, I would not have been taken care of like I was at Don Davis Ford. More

by Rottman Verified Customer Verified Customer

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She is a good listener, is efficient, knowledgeable and informative. She kept me informed throughout the process. informative. She kept me informed throughout the process. More

by KISHEFFIELD Verified Customer Verified Customer

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This dealership does a perfect job every time I visit. It's the only places I trust to buy and service my vehicles. It's the only places I trust to buy and service my vehicles. More

by Maverick Verified Customer Verified Customer

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They said that in a month the part of my Tuck would arrive ,Or maybe more time they didn't know a date arrive ,Or maybe more time they didn't know a date More

by FRIJOLITAPOLO Verified Customer Verified Customer

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This dealership service department is the absolute worst. I would not recommend anyone to take a power wheel to be worked on here. Communication is 0/10. I called several times left several messages in regar I would not recommend anyone to take a power wheel to be worked on here. Communication is 0/10. I called several times left several messages in regards to my vehicle & was ignored. I literally had to come to their office to get answers from someone. They will mess up your vehicle & cut communication with you. Austin will do anything to cover his tail. More

by SSTANBACK Verified Customer Verified Customer

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Kay was so bubbly and friendly. She made me feel welcome. She explained the details and costs before and after my service. The service manager, Austin greeted me and made sure I She made me feel welcome. She explained the details and costs before and after my service. The service manager, Austin greeted me and made sure I was completely satisfied with my visit. He made conversation with me and walked me to car. You have a top notch crew! More

by DAVIDBYARMER Verified Customer Verified Customer

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I like it that Everyone is very professional and nice here and is fast service always here and is fast service always More

by MFHF2004 Verified Customer Verified Customer

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