Austin Landers
Austin Landers at BMW MINI of Wichita

Austin Landers | Page 17

Service Advisor

BMW MINI of Wichita

11000 East 13th St N
Wichita, KS 67206

4.8
197 Reviews

Born and raised in Wichita, KS. I have been immersed in the luxury auto industry since 2016, turning a childhood passion for BMW MINI's into a career. BMW's have been a lifelong love of mine-it all started when I was a kid dreaming about those iconic grilles and the thrill of the drive. Now, I have turned that passion into a career, helping others experience the excitement of the ultimate driving machine. Outside of work, life is full of energy and compassion with my partner and fur babies: 3 mischievous cats and 2 loyal dogs--a playful Golden-doodle and a regal Akita. They keep life fun, busy, and full of love.

4.8

197 Reviews

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Dealership Experience

10 yrs, 11 mos

Industry Experience

10 yrs, 11 mos

Languages Spoken

English English

197 Reviews of Austin Landers

March 03, 2025

Dealership Rating
Employee Rating

Austen has been remarkable to work with each time I have sent a vehicle down. Always very prompt and takes great care of all my concerns. More

by luxury
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Recommend Dealer
Yes

March 01, 2025

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Austin is the best any one can expect. The service team always does a great work and I'm very grateful that I have them taking care of me. They are the best. Talked with Jesus because I More

by eguimaraes
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jesus Carrasco-Rubio

February 28, 2025

Dealership Rating
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Christian is an outstanding Service provider. He is a true customer advocate. Good job Christian!’ More

by gary_bickel
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Christian Mellinger

February 28, 2025

Dealership Rating
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Christian and Austin are always very professional and friendly. They both are an asset to your company. More

by dondenise
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Christian Mellinger

February 28, 2025

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Austin was great. Rated only 4 stars because I can never get in via phone to set up appointment and my messages never get responded to. Also car was washed poorly—bad More

by eurekajack77
Service Price Transparency
Recommend Dealer
Yes

February 28, 2025

Dealership Rating
Employee Rating

Dealership is OK, they need to stand behind their product. Bmw has cheapened the vehicles they sell and don't replace parts that are faulty More

by schneiderbrian57
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Recommend Dealer
Yes

February 27, 2025

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Austin is the best when it comes to service. All friendly, respectful and care about you. Austin is really top notch! Thank you for the great great service!!! More

by brianjpeters79
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Recommend Dealer
Yes

February 21, 2025

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Austin was a pleasure to work with. He kept us updated while our vehicle was in service.Great communication. I would highly recommend Austin as your service advisor. More

by Jim Elledge
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Recommend Dealer
Yes

February 18, 2025

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Austin was terrific to work with and I so appreciated the loaner car while my car was being worked on. There was a little glitch and what was done and I had to wait longer than normal. Otherwise this would’v More

by l_gleason
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Recommend Dealer
Yes

February 17, 2025

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Worst service experience. I had to keep calling to find out what was going on. Horrible! More

by jillschalon
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: Ashley Goedeken

Feb 21, 2025

BMW MINI of Wichita responded

Thank you for taking the time to share your feedback. We’re sorry to hear that your experience did not meet your expectations, as customer satisfaction is our top priority. We would appreciate the opportunity to learn more about your concerns and work toward a resolution. We are looking into the matter and will be reaching our if we have your contact information. You may also contact the General Manager, William Hageman at 316-461-9416 (cell) to address this matter at your convenience. We value your business and hope to have the opportunity to provide you with a better experience in the future.

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