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Austin Landers
175 Reviews
Born and raised in Wichita, KS. I have been immersed in the luxury auto industry since 2016, turning a childhood passion for BMW MINI's into a career. BMW's have been a lifelong love of mine-it all started when I was a kid dreaming about those iconic grilles and the thrill of the drive. Now, I have turned that passion into a career, helping others experience the excitement of the ultimate driving machine. Outside of work, life is full of energy and compassion with my partner and fur babies: 3 mischievous cats and 2 loyal dogs--a playful Golden-doodle and a regal Akita. They keep life fun, busy, and full of love.
Read more175 Reviews
Write a ReviewDealership Experience
10 yrs, 8 mos
Industry Experience
10 yrs, 8 mos
Languages Spoken
English
175 Reviews of Austin Landers
January 25, 2025
Austin is amazing. He cares about his customer. I had a very difficult issue and he stayed on top of it . I was so impressed how diligent he was . I will always recomme He cares about his customer. I had a very difficult issue and he stayed on top of it . I was so impressed how diligent he was . I will always recommend Austin to my community. I appreciate professional service with a smile. More
by DOTSIECUILLO
Verified Customer
January 25, 2025
Don’t expect to be listened to. Don’t expect someone to return a call. Don’t expect the contact info on their emails to be correct. Expect your estimates to disappear and reappear. Don’t expect someone to return a call. Don’t expect the contact info on their emails to be correct. Expect your estimates to disappear and reappear. Expect your car to be returned to you dirtier than when you dropped it off. Don’t expect a manager to be around when you request to speak to one. More
by gassmannfamily
Other Employees Tagged: Laisa
January 24, 2025
Austin Landers is the ultimate professional. Knowledgeable and great customer relations. Explains service needs clearly. Austin is the best service advisor! Knowledgeable and great customer relations. Explains service needs clearly. Austin is the best service advisor! More
by sbferstl
January 20, 2025
Austin is always helpful, knowledgeable and professional. I have trust in his advice and do not feel like he tries to upsell me like other places do. I believe that he relays what the tech found and recommen I have trust in his advice and do not feel like he tries to upsell me like other places do. I believe that he relays what the tech found and recommends service based on need of the car. More
by gablesinoz
January 09, 2025
I recently had my BMW serviced at Walser and I was extremely impressed with the service I received from Austin, my service manager (as always!). He was professional, communicative, and went above and extremely impressed with the service I received from Austin, my service manager (as always!). He was professional, communicative, and went above and beyond to ensure a smooth and positive experience. I highly recommend Austin and the service department at Walser! More
by TDEHNCKE
January 07, 2025
Always a great experience at MINI of Wichita. Great people, great service and always happy when I leave Great people, great service and always happy when I leave More
by joyce.warshaw
Other Employees Tagged: Christian Mellinger , Chance Hall
January 07, 2025
There was a miscommunication in scheduling, but Austin was able to work us in and get maintenance services done on the day we showed up. Everyone was friendly and professional. Thank you for upholding a h was able to work us in and get maintenance services done on the day we showed up. Everyone was friendly and professional. Thank you for upholding a high standard in customer service! More
by conniebeynon
January 06, 2025
Needed tire plugged, they got me in the next morning! Great service and the price was pretty good. Great service and the price was pretty good. More
by kcjohnso40
Other Employees Tagged: Christian Mellinger
January 06, 2025
Considerate and respectful of our time when scheduling appointment. On time for appointment. Informative & thorough when answering questions. Follow up initiated. appointment. On time for appointment. Informative & thorough when answering questions. Follow up initiated. More
by VWROSE
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