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Austin Landers
197 Reviews
Born and raised in Wichita, KS. I have been immersed in the luxury auto industry since 2016, turning a childhood passion for BMW MINI's into a career. BMW's have been a lifelong love of mine-it all started when I was a kid dreaming about those iconic grilles and the thrill of the drive. Now, I have turned that passion into a career, helping others experience the excitement of the ultimate driving machine. Outside of work, life is full of energy and compassion with my partner and fur babies: 3 mischievous cats and 2 loyal dogs--a playful Golden-doodle and a regal Akita. They keep life fun, busy, and full of love.
Read more197 Reviews
Write a ReviewDealership Experience
10 yrs, 11 mos
Industry Experience
10 yrs, 11 mos
Languages Spoken
English
197 Reviews of Austin Landers
February 15, 2025
Great service. Christian was always on top of things. I appreciated his communication. Thanks very much. Christian was always on top of things. I appreciated his communication. Thanks very much. More
by pbeckford2010
Verified CustomerOther Employees Tagged: Christian Mellinger
February 13, 2025
My service was what I expected as I was given an estimate of the service previously. My customer service rep, Austin Landers was so nice and accommodating. He arranged a loner vehicle for my use while my c of the service previously. My customer service rep, Austin Landers was so nice and accommodating. He arranged a loner vehicle for my use while my car was being serviced, which was greatly appreciated since I was coming in from out of town. More
by RJCLAAR
February 10, 2025
Austin Landers is great, and Walser BMW/MINI of Wichita is a fantastic dealership to work with. is a fantastic dealership to work with. More
by mandi0maria
Other Employees Tagged: Jesus Carrasco-Rubio, Mason Felter, Jonathan Jacobs, Jesus "Chuy" Herrera Rivera, Michelle Nieuwhof, Eric Baughman, Steve Belisle, Kenny Weber , Brian McDonald
February 05, 2025
They tried to sell me more services than I needed. I was prepared for that this time and I declined. The last time I was there they refused to release my vehicle until I bought new tires. The bill was I was prepared for that this time and I declined. The last time I was there they refused to release my vehicle until I bought new tires. The bill was $3,200.00. This time they were polite and efficient after I declined the extra services. You just need to be prepared when you go in there. More
by vzhampton
February 03, 2025
We have a great rapport with Austin. Love how I am kept up to date on my vehicle during the time it is serviced. Love the video's. There are no hidden cost. Cost are fully shared bef Love how I am kept up to date on my vehicle during the time it is serviced. Love the video's. There are no hidden cost. Cost are fully shared before work is done. More
by BRIDGEH20
February 03, 2025
All of the front sensors did not last 11 months, the dealer claims we damaged them. It is my belief the factory sensors are not of good quality and could not stand up to normal wear and tear. The dealer dealer claims we damaged them. It is my belief the factory sensors are not of good quality and could not stand up to normal wear and tear. The dealership failed to stand behind their product. All the sensors appear the same, can not see any damage. More
by jefftks
February 03, 2025
Austin kwpt me up to date on my vehicle. When parts were delayed Austin let me know what was happening and how long it might take for parts to come in. Communication was great, staff was ver When parts were delayed Austin let me know what was happening and how long it might take for parts to come in. Communication was great, staff was very friendly, More
by KBW4570
February 01, 2025
When I pulled into the dealership, nobody came out to the car to check me in. I kind of stood there a minute and then just decided to go in and find somebody. Everyone just stood around and looked at me unti car to check me in. I kind of stood there a minute and then just decided to go in and find somebody. Everyone just stood around and looked at me until I approached somebody at their desk. He barely made note of me. Waited for my oil change for about an hour and 45 minutes. Then I was sent by text to approve new tires that were suggested to be replaced on the card. Nobody came over and addressed this with me. They were just waiting for a text to come back through. I went up And approached Austin to get more info on the tires. The car was new and only had 15,000 miles. I thought new tires were unusual. He then let me know that this was just a suggestion for next time around. All other dealerships always come and talk to me. Help me out. The service was absolutely terrible. The only reason I continue to go there for my oil change is because it is free included with the new purchase of my car. More
by j2strickland
January 28, 2025
I called in about my BMW X1 having an unrepairable flat tire and received an immediate response from Christian to my problem. She made my appointment for the same day and I still had time to make to work o tire and received an immediate response from Christian to my problem. She made my appointment for the same day and I still had time to make to work on time. I was received very well upon arrival, plus the maintenance person began work on my replacement tire immediately and washed the vehicle in minimal time. I was very pleased with my whole experience. More
by docfmf.70
Other Employees Tagged: Christian Mellinger , Megan Baldwin, Katelyn Costello, Chance Hall, Colton Ray
