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Austin Landers
197 Reviews
Born and raised in Wichita, KS. I have been immersed in the luxury auto industry since 2016, turning a childhood passion for BMW MINI's into a career. BMW's have been a lifelong love of mine-it all started when I was a kid dreaming about those iconic grilles and the thrill of the drive. Now, I have turned that passion into a career, helping others experience the excitement of the ultimate driving machine. Outside of work, life is full of energy and compassion with my partner and fur babies: 3 mischievous cats and 2 loyal dogs--a playful Golden-doodle and a regal Akita. They keep life fun, busy, and full of love.
Read more197 Reviews
Write a ReviewDealership Experience
10 yrs, 11 mos
Industry Experience
10 yrs, 11 mos
Languages Spoken
English
197 Reviews of Austin Landers
Verified Customer
January 25, 2025
Austin is amazing. He cares about his customer. I had a very difficult issue and he stayed on top of it . I was so impressed how diligent he was . I will always recomme He cares about his customer. I had a very difficult issue and he stayed on top of it . I was so impressed how diligent he was . I will always recommend Austin to my community. I appreciate professional service with a smile. More
by DOTSIECUILLO
January 25, 2025
Don’t expect to be listened to. Don’t expect someone to return a call. Don’t expect the contact info on their emails to be correct. Expect your estimates to disappear and reappear. Don’t expect someone to return a call. Don’t expect the contact info on their emails to be correct. Expect your estimates to disappear and reappear. Expect your car to be returned to you dirtier than when you dropped it off. Don’t expect a manager to be around when you request to speak to one. More
by gassmannfamily
Other Employees Tagged: Laisa
January 20, 2025
Austin is always helpful, knowledgeable and professional. I have trust in his advice and do not feel like he tries to upsell me like other places do. I believe that he relays what the tech found and recommen I have trust in his advice and do not feel like he tries to upsell me like other places do. I believe that he relays what the tech found and recommends service based on need of the car. More
by gablesinoz
January 09, 2025
I recently had my BMW serviced at Walser and I was extremely impressed with the service I received from Austin, my service manager (as always!). He was professional, communicative, and went above and extremely impressed with the service I received from Austin, my service manager (as always!). He was professional, communicative, and went above and beyond to ensure a smooth and positive experience. I highly recommend Austin and the service department at Walser! More
by TDEHNCKE
January 07, 2025
Always a great experience at MINI of Wichita. Great people, great service and always happy when I leave Great people, great service and always happy when I leave More
by joyce.warshaw
Other Employees Tagged: Christian Mellinger , Chance Hall
January 07, 2025
There was a miscommunication in scheduling, but Austin was able to work us in and get maintenance services done on the day we showed up. Everyone was friendly and professional. Thank you for upholding a h was able to work us in and get maintenance services done on the day we showed up. Everyone was friendly and professional. Thank you for upholding a high standard in customer service! More
by conniebeynon
