Austin Landers | Page 6

Service advisor & Technician (Stan) were very professional & knowledgeable. Will continue to service vehicle at this location. professional & knowledgeable. Will continue to service vehicle at this location. More

by Vincent Verified Customer Verified Customer

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Austin was amazing and very dialed in with customer service. Thank you for a quick and efficient service. service. Thank you for a quick and efficient service. More

by christopher Verified Customer Verified Customer

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Service was fast, easy and pleasant. Always enjoy the free car was as well. Austin was also great as always. Always enjoy the free car was as well. Austin was also great as always. More

by dans10 Verified Customer Verified Customer

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Austin was very communicative and responsive with any questions I had, and overall had a great experience with both him and the dealership staff with having to pick my vehicle up on a weekend day. questions I had, and overall had a great experience with both him and the dealership staff with having to pick my vehicle up on a weekend day. More

by jt.moll.8 Verified Customer Verified Customer

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Austin is great! He is very knowledgeable and he provides reliable information and timely reports on what is going on. He is very knowledgeable and he provides reliable information and timely reports on what is going on. More

by jarmstrong15 Verified Customer Verified Customer

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Austin is one of the most kind person I’ve ever met with any kind of service. He is very detailed in what needs to be repaired. I know of no other person that I’ve had in all my years with BMW that takes any kind of service. He is very detailed in what needs to be repaired. I know of no other person that I’ve had in all my years with BMW that takes his job as seriously as he does and puts his customers first. Thank you Austin for always being there to help me with my service needs! This young man is truly an asset to your company. More

by lgriz123 Verified Customer Verified Customer

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The best dealership! !!! Friendly, keeps you in the loop with videos, and always have a loaner car per request !!! Friendly, keeps you in the loop with videos, and always have a loaner car per request More

by ksims84 Verified Customer Verified Customer

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Probably would have gotten 5 star but after spending 8k in repairs, from tires to wiper blades and had my car for over 3 weeks you could have washed it and vacuumed it out. SMH at customer service on the b in repairs, from tires to wiper blades and had my car for over 3 weeks you could have washed it and vacuumed it out. SMH at customer service on the back end ! More

by grovert1222 Verified Customer Verified Customer

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Austin did a great job of taking care of my issues. Been back and forth a bit with my X7 and he has always done a good job of communicating and making sure that they get the issues taken care of. Been back and forth a bit with my X7 and he has always done a good job of communicating and making sure that they get the issues taken care of. More

by bmackey0 Verified Customer Verified Customer

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overall good to very good. took awhile to figure out what caused the electrical problem and reboot the computers. i was not told what caused problem or if anyone knew what cau took awhile to figure out what caused the electrical problem and reboot the computers. i was not told what caused problem or if anyone knew what caused it! so far I've had no additional issues. the only thing was that the car was returned to me dirty. as some kind of test or whatever the windshield wipers were turned on and left the windshield streaked. More

by pbh Verified Customer Verified Customer

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