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Austin Layton
Austin Layton at Shottenkirk Honda Decatur

Austin Layton

F&I

Shottenkirk Honda Decatur

735 Beltline Rd SW
Decatur, AL 35601

4.9
13 Reviews
4.9

13 Reviews

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13 Reviews of Austin Layton

April 28, 2024

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Employee Rating

We appreciate your staff. Michael and Nick were fantastic to work with. You wouldn’t had a sale without them. More

by STANFOMH
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Farmer, Kelsey Sternberg, Mary Akins, Ethan Hamilton, Cade Foster, Michael Morgan, Ben Boles

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Apr 29, 2024

Shottenkirk Honda Decatur responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Honda Decatur!

April 23, 2024

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Shottenkirk did a wonderful job like always! They were friendly and quick. I recommend them to everyone I know. More

by ANNALYSEBERGMAN
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Farmer, Benjamin Watts, Mary Akins, Ethan Hamilton, Cassidy Cagle

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Apr 24, 2024

Shottenkirk Honda Decatur responded

ANNALY, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Honda Decatur in the future!

March 31, 2024

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Michael Morgan worked to get a lease deal on a 2024 Ridgeline that I could accept. Checked with me frequently prior to sale Understood desired requirements for truck Worked with me financially L More

by CHRISLIZ4REDROCK
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gage Bailey, Michael Morgan

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Apr 01, 2024

Shottenkirk Honda Decatur responded

CHRIS thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Honda Decatur!

February 02, 2024

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Very friendly, Great work, super quick and helpful with getting issues resolved and appointment scheduled More

by JBRISCOE256
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ethan Hamilton, Gage Bailey

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Feb 05, 2024

Shottenkirk Honda Decatur responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Honda Decatur!

November 21, 2023

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Great. Great. Great customer service and attention to detail. The sales and finance teams were awesome and I love my new Tundra! More

by AGREEM907
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kelsey Sternberg, Gage Bailey, Dru Bradford, Cassidy Cagle, Cade Foster, Jason Propes

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Nov 22, 2023

Shottenkirk Honda Decatur responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Honda Decatur!

November 20, 2023

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The overall purchasing process was great! The staff was also very friendly and helpful. They worked with me and met my needs! More

by ASHLEYDENAEWILLIAMS
Recommend Dealer
Yes

Other Employees Tagged: Dru Bradford

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Nov 21, 2023

Shottenkirk Honda Decatur responded

ASHLEYDENAEWILLIAMS, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Honda Decatur!

September 24, 2023

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Very friendly and courteous. Helped me find the exact car that I was looking for. More

by STORMSHADOW1977
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Recommend Dealer
Yes
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Sep 26, 2023

Shottenkirk Honda Decatur responded

STORMSHADOW1977, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Honda Decatur!

September 20, 2023

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Employee Rating

Jayden was a professional salesman. He asked what I needed in a vehicle and he found one that met those needs. I would recommend this dealership to others. More

by MARYJACOBS964
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Jayden Toureau

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Sep 21, 2023

Shottenkirk Honda Decatur responded

MARYJACOBS964, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Honda Decatur!

September 16, 2023

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Employee Rating

This dealership was very courteous. The salesman, Cassidy that I worked with helped me find the right vehicle for me. My family had previously dealt with him and glad to work with him a More

by JASONWALKER5137
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cassidy Cagle

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Sep 17, 2023

Shottenkirk Honda Decatur responded

JASONWALKER5137, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Honda Decatur!

September 12, 2023

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Employee Rating

Jayden was great! He took very good care of us and we love our new CR-V More

by JKT2500
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chandler McDurmon, Kelsey Sternberg, Jayden Toureau

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Sep 13, 2023

Shottenkirk Honda Decatur responded

JKT2500, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Honda Decatur!

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