Austin Layton

They were courteous, helpful,and professional in explaining everything I needed to know about the vehicle that I purchased. explaining everything I needed to know about the vehicle that I purchased. More

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Service was excellent, I found the car I was looking for immediately, had no issues with the sales process. Very satisfied with the service i received. immediately, had no issues with the sales process. Very satisfied with the service i received. More

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Very friendly and goes beyond measure to get you in a car that is just right for you. that is just right for you. More

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Tyrone was so awesome. Very friendly and exceptionally attentive. He took care of all of our needs would highly recommend again. For someone so new to the profession he was Very friendly and exceptionally attentive. He took care of all of our needs would highly recommend again. For someone so new to the profession he was amazing. Definitely shop with him. More

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We were treated very well by Tyrone and the sales team. They went out of their way to find the exact car I was looking for. They went out of their way to find the exact car I was looking for. More

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Its getting so hard and dreadful to buy a car anymore if you are really trying to find the best price. The games so many dealers play is exhausting and insulting sending you a price, so inflated with hidden you are really trying to find the best price. The games so many dealers play is exhausting and insulting sending you a price, so inflated with hidden trick fees and add ons. I had begun my process by sending requests for best out the door price from about 10 or 12 different dealers when I decided to purchase my new Honda civic. Shottenkirk Honda immediately stood out of the pack. As soon as they knew what I wanted and details about my trade they promptly came with a clear and transparent offer. While it did include some extras I was not interested in they offered me a really fair offer for my trade. After a quick counter they came back with an offer I couldn't refuse. I was so happy I no longer needed to play the sales games with the other dealers anymore. Bottom line is this dealership is run right and it shows. KASTEN and AUSTIN were fantastic. Coming from a car guy who had purchased more cars than I should admit, ive been through this process probably 20 or more times in dealers all over the country. This was honestly one of the quickest, smoothest, pain free car buying experiences ive ever had. The vibe in dealing with the people here reminded me of the good ol days where there was genuine sincerity and transparency in the hand shake. The kind if deal where everything just falls into place like it was meant to be. Thank you shottenkirk Honda, Kasten, and Austin. Yall are a class act. I look forward to referring everyone I know to your store and hope to buy another vehicle from yall in the future! More

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I had a very professional visit at Shottenkirk. And was treated very well. Sales person was very friendly and I felt welcomed. And was treated very well. Sales person was very friendly and I felt welcomed. More

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Whole team especially service team was Very friendly and understands customer requirements and they try their best to help the customer.My vehicles first service was very quick and did a great job. Special understands customer requirements and they try their best to help the customer.My vehicles first service was very quick and did a great job. Specially dealership extended warranty helped a lot during my flat tire. Overall it was a good experience🙌 More

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Everyone at this Honda dealership made me feel welcomed and interested in making me a deal. I previously went to Honda in Huntsville and they didn’t seem too interested if I bought a vehicle or not. Throug and interested in making me a deal. I previously went to Honda in Huntsville and they didn’t seem too interested if I bought a vehicle or not. Throughout the next week I began researching vehicles again. I was stuck on Honda or Toyota. My husband suggested we go to Decatur to Honda and then Toyota next. Test drive different crossovers/SUVs to decide what I really wanted. Regardless what I decided on, I wanted a white vehicle with gray interior. However, when I walked inside the dealership, a red SUV caught my eye. I asked my husband, “What is that?” He said a Pilot and I didn’t believe him….it looked different. I was in love and I never really cared about how a vehicle looked as long as it would get me where I was going without any problems. Did I mention that I have never wanted a red vehicle in my years of buying them? I love my new ride! Thanks to all the staff for making this lady happy! My grandkids love it, and other family members. My sister just got a Toyota 4 Runner and having regrets. She said, a Honda Pilot Trailsport will be her next ride. Thank you More

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Michael and the sales team was amazing. I had a few cars I worked with Michael on and he was patient while we chose. The car we wanted from your Cartersville store for some reason the deal I had a few cars I worked with Michael on and he was patient while we chose. The car we wanted from your Cartersville store for some reason the deal couldn't be made between your stores. Your team found one with a different dealer and got the deal done. Our next door neighbor saw our car and asked who we'd recommend shopping and we told him Shottenkirk!! Will definitely be purchasing our future Hondas with Shottenkirk Decatur. More

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