Austin McCutcheon | Page 100
Service Advisor
Luther Bloomington Hyundai
4801 American Boulevard West
Bloomington, MN 55437
1,093 Reviews
Write a Review1093 Reviews of Austin McCutcheon
May 22, 2019
Always Customer Focused! The few times I have gone into the service center, the staff is always so friendly and helpful! They take the time to explain the service and thorough The few times I have gone into the service center, the staff is always so friendly and helpful! They take the time to explain the service and thoroughly answer any questions that I may have. It seems like they truly care about you. More
Other Employees Tagged: Dave Boogren, Matt Haynie
May 22, 2019
Exceptional Very fast service, the maintenance and recall work was finished much than I anticipated. Staff was extremely pleasant and helped me get checked in and Very fast service, the maintenance and recall work was finished much than I anticipated. Staff was extremely pleasant and helped me get checked in and back out on the road as soon as possible. I don’t remember the names of the service personnel, so I do apologize for that More
Other Employees Tagged: Dave Boogren, Matt Haynie , April Johnson, Jamie Tresidder
May 21, 2019
Excellent service I had my 2018 Genesis G80 serviced and everything.from check in to pick up was flawless. I had a nice G70 loaner, a great vehicle by the way, Thanks I had my 2018 Genesis G80 serviced and everything.from check in to pick up was flawless. I had a nice G70 loaner, a great vehicle by the way, Thanks to Austin who did a great job and his service team who really care about good customer service. More
Other Employees Tagged: Carrie McWilliams, Brandon Zimmerman
May 17, 2019
Service department was great Everything was done as promised on time I paid a fair price and was thankful for the car wash .the staff was very easy to work with Everything was done as promised on time I paid a fair price and was thankful for the car wash .the staff was very easy to work with More
Other Employees Tagged: Dave Boogren, Matt Haynie , Jamie Tresidder
May 15, 2019
Great service for a challenging fix! Great and understanding service advisor. It was a difficult tire replacement that ultimately required me to get a tow because of a mistake, and he to Great and understanding service advisor. It was a difficult tire replacement that ultimately required me to get a tow because of a mistake, and he took care of it all no questions asked More
Other Employees Tagged: Paul LiCalzi, Paul Stahnke
May 13, 2019
Bad customer service experience I had a bad customer service experience and it was not the first time. I felt neglected and the issue I came for didn’t resolve. I had a bad customer service experience and it was not the first time. I felt neglected and the issue I came for didn’t resolve. More
May 12, 2019
Excellent Thanks excellent service. Not too expensive. Friendly. I don’t like the surveys though. I will definitely come back again though. I’ve always had good Thanks excellent service. Not too expensive. Friendly. I don’t like the surveys though. I will definitely come back again though. I’ve always had good service at this dealership, so please don’t ask me for another survey. More
Other Employees Tagged: April Johnson
May 10, 2019
Fast and easy Easy, fast, friendly, it was a no cost service update. No problems, good service and they even washed my car and left me a cookie. Easy, fast, friendly, it was a no cost service update. No problems, good service and they even washed my car and left me a cookie. More
May 07, 2019
Seasonal tire swap Although there was a delay, I was updated promptly. The shuttle service to my house and back to the service was great. They included recalls in the s Although there was a delay, I was updated promptly. The shuttle service to my house and back to the service was great. They included recalls in the service. More
May 05, 2019
It is always a pleasant experience coming to Bloomington. Part was service on our Sonata Hybrid and the recall on our airbags. We had an appointment in MPLS so it worked well to give you time to do the airbag Part was service on our Sonata Hybrid and the recall on our airbags. We had an appointment in MPLS so it worked well to give you time to do the airbag recall. The only problem is that our radio was not reset so we cannot get our FM stations, only noise. I'll call next week to have someone walk me through the reset. I will give you five stars because this is not a big problem and I know it is curable. I want you to receive the credit I feel you deserve. More

