Austin McCutcheon | Page 101
Service Advisor
Luther Bloomington Hyundai
4801 American Boulevard West
Bloomington, MN 55437
1,093 Reviews
Write a Review1093 Reviews of Austin McCutcheon
May 03, 2019
Great service Fast and friendly service. I needed the shuttle service also. I forgot the name of the employee who brought me home and picked me up when the car was Fast and friendly service. I needed the shuttle service also. I forgot the name of the employee who brought me home and picked me up when the car was done. He was very friendly and personable. All in all, it was a good experience considering it was service which is not always fun. Austin also was easy to work with. Explained things well. More
May 03, 2019
Great service Always great service. We have two hyndai autos and I would not think of taking them any where else. Can not beat the the know how . Always great service. We have two hyndai autos and I would not think of taking them any where else. Can not beat the the know how . More
May 03, 2019
Friendly and fast service. Service department was very friendly and explained what work needed to be done. They provided the service while I waited. I will definitely be ba Service department was very friendly and explained what work needed to be done. They provided the service while I waited. I will definitely be back. More
May 01, 2019
Recall Good people, Great service. Good experience. I always enjoy stopping at the dealership. I bought my car here. Generally, I find it pleasant every time Good people, Great service. Good experience. I always enjoy stopping at the dealership. I bought my car here. Generally, I find it pleasant every time. Thanks,LG More
May 01, 2019
Warranty Service Starter replacement took longer than I expected. Probably not a mechanic problem but a knock on the Genesis design. The free loaner was appreciated. Starter replacement took longer than I expected. Probably not a mechanic problem but a knock on the Genesis design. The free loaner was appreciated. Filler. More
April 30, 2019
Quick and accommodating The service center was very helpful in explaining what was being done to my vehicle and how long the service would take. As my vehicle was a lease, I The service center was very helpful in explaining what was being done to my vehicle and how long the service would take. As my vehicle was a lease, I had questions regarding the pricing of the service and how to make the visit more cost effective. They were very helpful and eliminated unnecessary maintenance which I sincerely appreciated. More
Other Employees Tagged: Dave Boogren , Jamie Tresidder
April 29, 2019
First service visit This was my first service visit to Bloomington Hyundai. I was in for an oil change. I was greeted shortly after leaving my car. I asked if there was a This was my first service visit to Bloomington Hyundai. I was in for an oil change. I was greeted shortly after leaving my car. I asked if there was a chance I could be done inside of an hour as I had a meeting to attend. The waiting area is very comfortable. My car was ready in 50 minutes. The car was washed and everything was perfect. More
Other Employees Tagged: Romelo Carter
April 24, 2019
Took almost 2 hours for an oil change Nobody had the courtesy to tell me it was going to be almost an hour longer than originally quoted. this would've been very helpful. Nobody had the courtesy to tell me it was going to be almost an hour longer than originally quoted. this would've been very helpful. More
April 21, 2019
Great customer service! Had a dashboard warning light but could not get my car in for 4 days. Had a problem and couldn't drive my car on day 3. The dealer could not get me a Had a dashboard warning light but could not get my car in for 4 days. Had a problem and couldn't drive my car on day 3. The dealer could not get me a rental car but shuttled me to work and back. Good communication about the status of my car. Charges were negated when it was felt it might have been related to other work. I am very impressed and reminded why going to the dealer is the preferred option for car issues. More
Other Employees Tagged: Matt Haynie , Carleen Shimanski
April 19, 2019
New tires Spectacular service. Timely, considerate, quality check in, clean facility. Always love bringing my car here because they all do good work and service Spectacular service. Timely, considerate, quality check in, clean facility. Always love bringing my car here because they all do good work and service department top-notch. More
Other Employees Tagged: Alex Irlin, Dave Boogren, Matt Haynie , Jamie Tresidder

