Austin McCutcheon | Page 105
Service Advisor
Luther Bloomington Hyundai
4801 American Boulevard West
Bloomington, MN 55437
1,093 Reviews
Write a Review1093 Reviews of Austin McCutcheon
January 25, 2019
Good job Very smooth from making the appointment to the text telling me my car was ready. I have felt like a valued customer and appreciate that. Very smooth from making the appointment to the text telling me my car was ready. I have felt like a valued customer and appreciate that. More
Other Employees Tagged: Tracy DeBruzzi
January 24, 2019
Knowelagble and professional staff I have always been treated with respect, knowledgeable/excellent staff. Have been a customer for about 6 yrs - have leased two cars will lease again. I have always been treated with respect, knowledgeable/excellent staff. Have been a customer for about 6 yrs - have leased two cars will lease again. More
Other Employees Tagged: Brandon Zimmerman
January 23, 2019
Oil change for first 3500k of elanta . Service representatives are friendly and helpful. They checked oil pressure and did car wash also. Break area had free wifi and ethernet ports to . Service representatives are friendly and helpful. They checked oil pressure and did car wash also. Break area had free wifi and ethernet ports to connect to office network. More
January 23, 2019
Fantastic Luther Bloomington Hyundai has always been great! I get my car back within an hour on my service checks. Staff is always friendly and courteous. Woul Luther Bloomington Hyundai has always been great! I get my car back within an hour on my service checks. Staff is always friendly and courteous. Would definitely recommend. More
Other Employees Tagged: Carrie McWilliams
January 21, 2019
Friendly and Positive I've been using Luther Bloomington Hyundai since 2010. They just replaced my cars engine under warranty. Outstanding customers service from the time y I've been using Luther Bloomington Hyundai since 2010. They just replaced my cars engine under warranty. Outstanding customers service from the time you pull in the service bay till you drive away!!! More
Other Employees Tagged: Carleen Shimanski, Jamie Tresidder
January 21, 2019
Recall We brought our vehicle in for recall service. It was going to be in for several days. We were able to get a loaner during that time. Appreciated it. A We brought our vehicle in for recall service. It was going to be in for several days. We were able to get a loaner during that time. Appreciated it. Also the updated text messages were great! More
Other Employees Tagged: Carleen Shimanski
January 17, 2019
I can always count on the quality customer service The service team evaluated the faulty key fob issue thoroughly and followed up on the replacement key fob under warranty based on the findings. I felt The service team evaluated the faulty key fob issue thoroughly and followed up on the replacement key fob under warranty based on the findings. I felt I was treated as a valued customer in each step taken during the whole process. The team showed their professionalism by taking necessary steps despite of my instant demand on the replacement key fob without much patience. I am very satisfied with the outcome. Thank you. More
January 17, 2019
Recall The service was just fine and I'm not going to go on and on to meet some arbitrary number of words. Service was done well The service was just fine and I'm not going to go on and on to meet some arbitrary number of words. Service was done well More
Other Employees Tagged: Jamie Tresidder
January 15, 2019
Communication is the Key My car wouldn't start and needed to be towed in. Austin knew the situation, helped me get a loaner and texted me as progress was made. I knew what w My car wouldn't start and needed to be towed in. Austin knew the situation, helped me get a loaner and texted me as progress was made. I knew what was going on and when my car would be ready. When I cam ti pick the car up Louie, the person who worked on it, told me what happened and instructed me about what I should look for in the future. Everything worked smoothly. I appreciate the information. So far the car starts up every time. More
January 08, 2019
No Hassle Warranty Fix Engine warning light came on; Blue Link lady set up an early appointment. Luther quickly determined it was a bad thermostat, got the part and I was Engine warning light came on; Blue Link lady set up an early appointment. Luther quickly determined it was a bad thermostat, got the part and I was done. Car works perfectly. Fast. And all costs covered by the warranty. Not bad. More
Other Employees Tagged: Carleen Shimanski, Jamie Tresidder

