Austin McCutcheon | Page 3

I took my car in because the radio wasn’t working, and was told I needed a new radio. The replacement radio was ordered and I was told it would take five days to come in and that I would be called. was told I needed a new radio. The replacement radio was ordered and I was told it would take five days to come in and that I would be called. The radio took like three weeks to come in, and I never received the promised call. In the interim, I received a message on my car’s screen saying a software update was available. I downloaded it and the radio worked fine after. The original diagnosis of my problem was incorrect. When I would call the dealership and ask for service, the phone would ring endlessly and never be answered. At least twice I was promised that I would receive a call to update me on the status of my repair work. It never happened. I am very dissatisfied with the ease of getting a service appointment, the quality of my problem’s diagnosis, and the responsiveness of the service department. More

by rodheining Verified Customer Verified Customer

Report | Print

Great dealership who has been taking care of my cars for years. I had my car serviced (oil change) a month ago, no issues. I have since noticed oil leaking on my garage floor. years. I had my car serviced (oil change) a month ago, no issues. I have since noticed oil leaking on my garage floor. More

by CMELBY12 Verified Customer Verified Customer

Report | Print

Amazing! Very helpful! Zach took his time and was understanding about what I wanted! Will definitely recommend anyone whose interested in purchasing at hyuand Very helpful! Zach took his time and was understanding about what I wanted! Will definitely recommend anyone whose interested in purchasing at hyuandi! More

by umi.shafi97 Verified Customer Verified Customer

Report | Print

It took at least 4 calls before I was able to get a reservation to complete the recall. When I made the 1st call to take care of the recall, I was told the parts would be there. I had to wait over a mo reservation to complete the recall. When I made the 1st call to take care of the recall, I was told the parts would be there. I had to wait over a month to get it fixed More

by DGHERKC Verified Customer Verified Customer

Report | Print

Received an anti theft update in my car, went quickly. Construction is a mess, but the service was still good. Construction is a mess, but the service was still good. More

by mvieths Verified Customer Verified Customer

Report | Print

I ended up waiting a long time for a fairly routine check-up, and it seems someone forgot to tell me when the service was completed, but when I asked what was going on with the car, they immediately co check-up, and it seems someone forgot to tell me when the service was completed, but when I asked what was going on with the car, they immediately comped my bill for the inconvenience without me asking. The service was quality and I appreciate the effort to make up for the mix-up. Overall a good experience. More

by NATHAND Verified Customer Verified Customer

Report | Print

Even with the construction the costumer service and accommodation were excellent. This was my first service so I did not know what to expect. accommodation were excellent. This was my first service so I did not know what to expect. More

by KIM.CRANE424 Verified Customer Verified Customer

Report | Print

The dealer changed my vehicle key type from the original Sonata key style without my consent after starter repair and only provided one key. It is disappointing. Sonata key style without my consent after starter repair and only provided one key. It is disappointing. More

by deq.hussein Verified Customer Verified Customer

Report | Print

The service department was great! Not sure my problem is solved, but that might be a Hyundai bug, not a service issue. Not sure my problem is solved, but that might be a Hyundai bug, not a service issue. More

by jack.steinmann Verified Customer Verified Customer

Report | Print

Excellent service and I was grateful for their expertise! Got me on and out timely as well! Got me on and out timely as well! More

by 391437LS Verified Customer Verified Customer

Report | Print