Austin McCutcheon | Page 4

The dealership kept my car for 2 weeks and did not do anything to fix the problem. I will not be using their services anymore. I dropped off my 2018 Genesis G80 Sport with the transmission slipping in 2n anything to fix the problem. I will not be using their services anymore. I dropped off my 2018 Genesis G80 Sport with the transmission slipping in 2nd gear. They said it was the cellnoid. I left it with them for 2 weeks to order the part and fix the problem. I had to call them multiple times for updates. The person who was supposed to be monitoring my car was hardly available. Never go to the dealership group for anything. They are awful. More

by kurtisbishop Verified Customer Verified Customer

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I am exceedingly pleased with the service I received from Luther Hyundai & Genesis. From the the girls at the entrance to the woman who checked the car in were extremely kind and friendly. The entire staff w Luther Hyundai & Genesis. From the the girls at the entrance to the woman who checked the car in were extremely kind and friendly. The entire staff when I purchased the car were first class and I am glad I purchased the car from this organization. More

by Dennis Verified Customer Verified Customer

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I thought the service was great and all of the workers were very kind during my visit were very kind during my visit More

by ecaloud10 Verified Customer Verified Customer

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Everything went smooth and on time. There was some construction going on but customers still had a place to wait for our vehicle. There was some construction going on but customers still had a place to wait for our vehicle. More

by swansonsa Verified Customer Verified Customer

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Was told an hour wait for the oil change. After an hour and a half I went to ask how much longer. Was told 10 more minutes, which turned into 45(: After an hour and a half I went to ask how much longer. Was told 10 more minutes, which turned into 45(: More

by Tveitet Verified Customer Verified Customer

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Great dealership. Service techs are truly Genesis experts and know the car inside out. . Keep up the good work. Service techs are truly Genesis experts and know the car inside out. . Keep up the good work. More

by Mickster Verified Customer Verified Customer

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Amazing service and awesome communication throughout the work getting done. I’d recommend anyone here work getting done. I’d recommend anyone here More

by Cody Verified Customer Verified Customer

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Waited 9 minutes to check in with up to 6 people on phones or milling about or typing on computers. Asked 3 people to help none would. Same thing happened when picking up car. Asked 2 people to take cr phones or milling about or typing on computers. Asked 3 people to help none would. Same thing happened when picking up car. Asked 2 people to take credit card neither said they could. More

by duanelee55438 Verified Customer Verified Customer

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Always friendly and timely. They keep me updated on the progress of my service ad when the car is ready. They keep me updated on the progress of my service ad when the car is ready. More

by cenmou24 Verified Customer Verified Customer

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Good service. Very efficient and the people were knowledgeable about what was to done. No problems. Very efficient and the people were knowledgeable about what was to done. No problems. More

by gpthomes Verified Customer Verified Customer

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