Austin McCutcheon | Page 2
Service Advisor
Luther Bloomington Hyundai
4801 American Boulevard West
Bloomington, MN 55437
1,092 Reviews
Write a Review1092 Reviews of Austin McCutcheon
August 28, 2023
Friendly knowledgeable staff working there. Nice environment to hang out in while waiting for your vehicle to be serviced. Nice environment to hang out in while waiting for your vehicle to be serviced. More
Other Employees Tagged: Nancy Ogrezovich, Dave Boogren, Matt Haynie
August 27, 2023
Dropping off my Hyundai for oil change was easy with remodeling going on at garage. Wait area was comfortable and and clean plus bottle of water was appreciated remodeling going on at garage. Wait area was comfortable and and clean plus bottle of water was appreciated More
August 25, 2023
Absolutely incredible customer service and professional leadership. I will refer others to this dealership for sure. leadership. I will refer others to this dealership for sure. More
Other Employees Tagged: Nancy Ogrezovich, Dave Boogren, Matt Haynie
August 25, 2023
Staff was super-friendly, and efficiently moved me through the service. Comfortable waiting area with coffee was a pleasant surprise. Did not need to wait longer than about a hour! Will be back! through the service. Comfortable waiting area with coffee was a pleasant surprise. Did not need to wait longer than about a hour! Will be back! More
Other Employees Tagged: Romelo Carter, Mike Baack, Dave Boogren, Matt Haynie
August 22, 2023
The service was quick. Easy access in spite of the construction. Everyone was very nice! Easy access in spite of the construction. Everyone was very nice! More
Other Employees Tagged: Nancy Ogrezovich, Dave Boogren, Matt Haynie
August 16, 2023
Have purchased 4 vehicles from Bloomington Hynduai. Always had all service work done every 3750 miles. Sorry to say as I am currently looking will not work with them again. They have lost all my servi Always had all service work done every 3750 miles. Sorry to say as I am currently looking will not work with them again. They have lost all my service work also. Treated terrible lately by receptionist and service department. They seem to not care at all anymore. So sad to say after Thousands of dollars spent there and referring people there I will now have to purchase and take my business elsewhere. Careful of their service department, as I say they don’t care and will not even return your phone calls!! More
Other Employees Tagged: Nancy Ogrezovich, Dave Boogren, Matt Haynie
August 11, 2023
Dealership has always provided excellent service for me, very accommodating, kept me informedon what was being done very accommodating, kept me informedon what was being done More
Other Employees Tagged: Nancy Ogrezovich
August 11, 2023
Inspite of renovations the staff was very quick to do the software update and other work software update and other work More
Other Employees Tagged: Luke Burfield, Matt Haynie
August 06, 2023
I took my car in because the radio wasn’t working, and was told I needed a new radio. The replacement radio was ordered and I was told it would take five days to come in and that I would be called. was told I needed a new radio. The replacement radio was ordered and I was told it would take five days to come in and that I would be called. The radio took like three weeks to come in, and I never received the promised call. In the interim, I received a message on my car’s screen saying a software update was available. I downloaded it and the radio worked fine after. The original diagnosis of my problem was incorrect. When I would call the dealership and ask for service, the phone would ring endlessly and never be answered. At least twice I was promised that I would receive a call to update me on the status of my repair work. It never happened. I am very dissatisfied with the ease of getting a service appointment, the quality of my problem’s diagnosis, and the responsiveness of the service department. More
Other Employees Tagged: Nancy Ogrezovich, Dave Boogren, Matt Haynie