Austin Nault
Austin Nault at John Eagle Honda of Dallas
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Austin Nault

Service Advisor

John Eagle Honda of Dallas

5311 Lemmon Ave
Dallas, TX 75209

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4.9
76 Reviews

Hello! Austin Nault here, a service advisor for John Eagle Honda of Dallas. I joined the dealership in August 2021 and have met some of the most incredible people, from colleagues to customers and community members. My top priority is to ensure my guests have the best customer experience possible and leave the dealership satisfied with my service. You can always rely on me for honesty, knowledge, and simplicity. I strive to make the process stress-free and enjoyable. I am from Frisco, TX, and studied at Texas State University. Outside of work, my hobbies and interests include working on personal cars, camping, and spending time with my two-year-old Golden Retriever. I grew up in a Honda family, so I enjoy Honda vehicles. It feels great knowing our customers are purchasing dependable vehicles they will love.

4.9

76 Reviews

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76 Reviews of Austin Nault

April 18, 2024

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Employee Rating

Professional, always pleasant people. Great service Fast service. Under promise over delivery is what I experience with them. More

by Sookyung
Service Price Transparency
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Recommend Dealer
Yes
Apr 19, 2024

John Eagle Honda of Dallas responded

Customer satisfaction is our top priority and it’s always great to hear when we’ve succeeded in our goal! Thanks for choosing John Eagle Honda of Dallas and for leaving us a 5-star review. Until next time!

April 18, 2024

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Edgar was great. We showed up without appointment and he said they were completely booked but will try to fix the battery latest by Monday. He squeezed us in More

by Sookyung
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Apr 18, 2024

John Eagle Honda of Dallas responded

We're glad to know Edgar and our team at John Eagle Honda of Dallas were able to assist you promptly! We always aim for efficient service. Thanks for your review!

April 01, 2024

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Service completed on time, service provided as promised, wish to do same way in the future More

by tvchacko8
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Recommend Dealer
Yes

Other Employees Tagged: Victor Flores, Josue Saucedo

Apr 01, 2024

John Eagle Honda of Dallas responded

We're incredibly grateful for your support! Your 5-star review is just the beginning, and we hope to provide many more great experiences at John Eagle Honda of Dallas!

March 26, 2024

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We purchased our Honda Passport at Eagle Honda and have found the service department to be knowledgeable, quick, and always very helpful. More

by Happy Customer
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Recommend Dealer
Yes

Other Employees Tagged: Edgar

Mar 26, 2024

John Eagle Honda of Dallas responded

We're delighted to know you had a positive experience with our service department at John Eagle Honda of Dallas. We strive for quick and knowledgeable assistance, so it's great to see that reflected in your visit!

March 21, 2024

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Quick and simple experience Had multiple other services performed Filters and coolant Still done in good time More

by jlinsteadt
Service Price Transparency
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Recommend Dealer
Yes
Mar 21, 2024

John Eagle Honda of Dallas responded

Thanks for trusting the team at John Eagle Honda of Dallas! We're glad to know your experience was quick and efficient. We appreciate the positive feedback!

March 18, 2024

Dealership Rating
Employee Rating

Austin ALWAYS takes good care of me when I bring in my Honda CR-V for service. I get there when the doors open and one hour later my car is ready INCLUDING a car wash. One can't ask for anything more. More

by MPG
Service Price Transparency
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Recommend Dealer
Yes
Mar 19, 2024

John Eagle Honda of Dallas responded

Our expert technicians always strive to provide the most reliable and efficient service possible, so we are glad to hear we hit the mark for you. Be sure to come back and see us again for your future automotive needs!

March 17, 2024

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Employee Rating

Service is good. Free car wash when serviced. But sometimes they try to sell you services you don't need. They told me spark plugs needed to be replaced at 100K, s More

by Coconut Flake
Recommend Dealer
Yes
Mar 18, 2024

John Eagle Honda of Dallas responded

We appreciate your feedback and are glad to know you've had good experiences with our service overall. We apologize for any confusion regarding the spark plug replacement, as we always aim to provide accurate information about necessary services. Your trust is important to us at John Eagle Honda of Dallas, so please don't hesitate in reaching out if there's anything else we can assist you with!

March 15, 2024

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Employee Rating

Had some basic maintenance done as well as recall issue. They were helpful and professional More

by Jacob Mohr
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Recommend Dealer
Yes
Mar 15, 2024

John Eagle Honda of Dallas responded

We're happy to hear we could help with your recall service. Thanks for trusting the team at John Eagle Honda of Dallas! Stop by again for any of your future automotive needs!

March 05, 2024

Dealership Rating
Employee Rating

Austin my service manager was polite and helpful. Mr. Robert ( driver ) is a gem. Thank you. More

by SJ
Recommend Dealer
Yes

Other Employees Tagged: Mr. Robert - driver 5 plus stars ⭐️

Mar 05, 2024

John Eagle Honda of Dallas responded

Thank you for taking the time to leave us an awesome review! We really appreciate your kind words and we pride ourselves in providing you with an amazing experience. Swing by John Eagle Honda of Dallas again soon!

February 22, 2024

Dealership Rating
Employee Rating

Austin was very helpful and understood what I needed. i was in and out in no time. Thank you More

by Mjnandez3444Robert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 22, 2024

John Eagle Honda of Dallas responded

You're very welcome! It was our pleasure to be of service to you. Thanks for taking the time to leave John Eagle Honda of Dallas a 5-star review. We can't wait to be of service again down the road!

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