Austin Reiter | Page 2

Beck Nissan responded

Thank you for the great review! We love hearing that the process was easier than you expected. Buying a vehicle should be exciting, not stressful, and we're glad our team helped make it that way. We really appreciate you choosing Beck and hope you're loving your new vehicle! — Carole M

Beck Nissan responded

Thank you for taking the time to leave us a review! We'll be sure to share your kind words with Austin. It's also great to hear the appointment process was simple and that you were comfortable while you waited. We appreciate your business and look forward to seeing you again when it's time for your next service! — Carole M

Beck Nissan responded

Thank you for the great review! We're happy to hear your visit was quick and hassle-free. Getting you back on the road as efficiently as possible is always our goal, so it's wonderful to know we delivered. We truly appreciate you choosing us and look forward to seeing you again when it's time for your next visit. — Carole M

Beck Nissan responded

We really appreciate you taking the time to share this! Knowing that Beck is your go-to dealership in North Florida means a lot to our team. We’re glad we’ve been able to provide the kind of service you’re looking for—quick, professional, and fair. Thank you for your continued trust and for allowing us the opportunity to take care of you and your vehicle. — Carole M

Beck Nissan responded

Thank you for the kind words, Michelle! We're happy to hear your visit was a good one and that our service team was able to get everything sorted out quickly. We know car trouble is never convenient, so it's always rewarding to hear we were able to get you back on the road without delay. Thanks for choosing Beck—we appreciate your business! — Carole M

Beck Nissan responded

Thank you for sharing your experience! We're glad our team was able to respond quickly and provide the excellent service you were looking for. We're also happy to hear you enjoyed the coffee while you were here—it's the little touches that help make your visit more comfortable. We appreciate you choosing Beck Nissan and look forward to taking care of you again the next time you need service. — Carole M

Beck Nissan responded

Thank you for the recommendation! We're proud to have a service team that customers can count on, and we're glad their knowledge and professionalism made a positive impression. Our service manager and the entire department work hard to provide a great experience from start to finish, and we appreciate you taking the time to recognize their efforts. — Carole M

Beck Nissan responded

Thank you for sharing such a meaningful compliment! After 57 years of driving and countless service experiences, it means a great deal to hear that our team stands out as the best you've worked with. We're grateful for your trust and for the opportunity to care for your vehicle. Our service team takes pride in providing knowledgeable, dependable, and respectful service, and we're thrilled to know that came through during your visit. We look forward to continuing to take great care of you for many years to come. — Carole M

Beck Nissan responded

Thank you for your thoughtful review, Candice! We're glad our team was able to thoroughly diagnose the issues with your vehicle and get everything repaired once the parts arrived. We know dealing with multiple repairs can be stressful, so we're happy we could work around your schedule and get you back on the road as quickly as possible. We appreciate your trust in our service department and look forward to being here whenever you need us. — Carole M

Beck Nissan responded

Thank you for taking the time to share your experience, Tony. We're sorry to hear about the frustration you've had with both the oil change reminder not being reset and the ongoing issue with your Frontier's center console. We understand how disappointing it is to still be waiting for a resolution. I've shared your concerns with our Service Manager, and he will be reaching out to you by the end of the day today to discuss both issues and work toward a resolution. We appreciate your patience and the opportunity to make this right. If there's anything else I can assist you with, please don't hesitate to contact me directly at (386) 328-0344, ext. 135. Whether it's related to this visit or any future experience at one of our dealerships, I'm always happy to help in any way I can. Thank you, Carole Mahanes Customer Experience Coordinator