Austin Reiter
Austin Reiter at Beck Nissan

Austin Reiter

Service Manager

Beck Nissan

252 US-17
Palatka, FL 32177

4.8
167 Reviews
4.8

167 Reviews

Write a Review

167 Reviews of Austin Reiter

April 03, 2026

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Employee Rating

I always have a great experience when dealing with Austin and I thank him for a phenomenal job he is doing as the supervisor of the service department!! More

by danielsgl82
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Recommend Dealer
Yes

Other Employees Tagged: Chris Gatewood

March 15, 2026

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Great shop staff always looking out for me. Very friendly shop manager is helpful too. More

by WHATLEY1ON1
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Recommend Dealer
Yes

Other Employees Tagged: Brian Moore

Mar 26, 2026

Beck Nissan responded

Thank you for sharing this! We’re glad our shop team and manager could make your visits smooth and friendly. It’s always our goal to look out for our customers, and we appreciate you noticing!

March 10, 2026

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Horrible experience on a Saturday, the guy was rude, told me it will be an hour or hour and a half. I did not mind waiting. He never approached me again to see what I wanted. I needed new breaks, tire rotati More

by JOCOOLEY316
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Recommend Dealer
No
Mar 26, 2026

Beck Nissan responded

We’re sorry to hear your experience wasn’t what you expected. It sounds like there were a few things that didn’t go as smoothly as usual, and we understand how that can be frustrating. Please feel free to reach out to me at (386) 328-0344, ext.135.

March 06, 2026

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Reliable efficient; was surprised to see greasy hand prints on my door and inside the car More

by MY561
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Recommend Dealer
Yes

Other Employees Tagged: Brian Moore

Mar 26, 2026

Beck Nissan responded

Thank you for your honest feedback. We’re glad to hear you found our service reliable and efficient, but we sincerely apologize for the cleanliness issue with your vehicle. That’s not the experience we want for our customers, and we’ll make sure to address it with our team so it doesn’t happen again.

February 18, 2026

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I had service here two times. Service is always fast and People are always very friendly and polite. More

by Ol Fen
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Recommend Dealer
Yes

Other Employees Tagged: Brian Moore

Feb 21, 2026

Beck Nissan responded

Thank you so much for your kind words! We’re thrilled to hear that you’ve had fast service and that our team has been friendly and polite during both of your visits. Providing a welcoming and efficient experience is always our goal, and it means a lot to know we’re hitting the mark. We truly appreciate your support and look forward to serving you again soon!

November 23, 2025

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Very pleasant and able to answer all questions I had. . And if unable to help found the right person. More

by Theresajarnau@aol.com
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Recommend Dealer
Yes

Other Employees Tagged: Brian Moore

Nov 24, 2025

Beck Nissan responded

Thank you for sharing this, Theresa! We’re so glad to hear that our team made your visit pleasant and ensured all your questions were answered. When something requires a little extra help, we’re always happy to connect you with the right person. We appreciate you choosing Beck and look forward to assisting you again!

November 16, 2025

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brought my car in for routine service for my 2023 Nissan Murano. love this dealership, great service, great people! More

by AFREEMAN9
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Recommend Dealer
Yes

Other Employees Tagged: Anita Spears, Brian Moore

Nov 17, 2025

Beck Nissan responded

Thank you so much for the awesome feedback! We’re thrilled to hear you love the dealership and had a great experience with your Murano’s routine service. Our Nissan team truly appreciates your kind words and your trust in us. We look forward to taking care of you again next time!

October 17, 2025

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Staff quite friendly; they make all efforts to accommodate scheduling. Very pleased with the service More

by Smith0977
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Recommend Dealer
Yes

Other Employees Tagged: Brian Moore, Brandi Davis

Oct 21, 2025

Beck Nissan responded

Thank you for the kind words! I’m so glad to hear our team made scheduling easy and that you were pleased with your service visit. We truly appreciate you choosing us and look forward to seeing you again next time!

October 16, 2025

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Quick and Professional service. As a person who also works in the automotive industry, I truly appreciate their dedication to safety and the quality work they did when putting new More

by Michael Ritter
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Recommend Dealer
Yes
Oct 21, 2025

Beck Nissan responded

Hello, Michael, Thank you for the great feedback and for recognizing our team’s dedication to safety and quality! It means a lot coming from someone who also works in the automotive industry. We appreciate your trust in us to take care of your wife’s vehicle and look forward to helping again whenever you need us.

October 12, 2025

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Very good rapport with service department personnel. Feel like they didn’t try to pressure me into something that was not necessary while recommending a minor service that might be a good idea just beca More

by hjpipa
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Recommend Dealer
Yes

Other Employees Tagged: Brian Moore

Oct 15, 2025

Beck Nissan responded

We truly appreciate you sharing your experience! It's great to hear our service team made you feel comfortable and informed throughout the process. Our goal is always to provide honest recommendations that make sense for each customer and vehicle, even when it’s a different brand. Thank you for your trusting us. We look forward to assisting you again in the future!

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