Austin Reiter
Austin Reiter at Beck Nissan

Austin Reiter

service manager

Beck Nissan

252 US-17
Palatka, FL 32177

4.8
152 Reviews
4.8

152 Reviews

Write a Review

152 Reviews of Austin Reiter

June 01, 2025

Dealership Rating
Employee Rating

My experience with the Service department was very good. Everyone very friendly and they did exactly what I ask them to do. Thank you.. More

by SDBRANDON
Service Price Transparency
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Recommend Dealer
Yes
Jun 02, 2025

Beck Nissan responded

Thank you so much for your kind words! We're glad to hear you had a great experience with our Service Department. It’s always our goal to provide friendly, reliable service and take care of exactly what our customers need. We truly appreciate your feedback and hope to see you again soon!

May 31, 2025

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We spent thousands of dollars to fix a van that was never fixed. Horrible experience- More

by APRIL34
Service Price Transparency
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Recommend Dealer
No
Jun 02, 2025

Beck Nissan responded

We're truly sorry to hear about your experience and the frustration it’s caused. This is not the level of service we strive to provide, and we take your concerns very seriously. We’d like the opportunity to understand what went wrong and see if there’s anything we can do to make it right. Please contact us directly at (386) 328-0344, ext. 135, so we can look into this further. Your satisfaction matters to us, and we appreciate the chance to address the situation.

May 30, 2025

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Great service a Pleasure to do business with your team. I'll be back for more More

by lbacelli
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Recommend Dealer
Yes

May 12, 2025

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Very accurate and reasonable pricing on all of their service. No add ons or unnecessary work. More

by OBEWON_552
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Recommend Dealer
Yes
May 15, 2025

Beck Nissan responded

We appreciate your feedback. It's important to us that our customers know that we will be honest and fair. Thanks for your business. We'll see you next time!

May 06, 2025

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Best place to take your Nissan for service. Fast, honest, reliable and friendly. I definitely recommend this place More

by EDIEGUEZ
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Recommend Dealer
Yes
May 06, 2025

Beck Nissan responded

Thank you for your feedback and your 5-star review. We appreciate your recommendation and we look forward to seeing you on your next service visit!

May 09, 2025

Beck Nissan responded

Thank you for the 5-star review and your kind words. We'll see you next time!

April 24, 2025

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The receptionist was very unfriendly. No greeting or other interaction when we walked into the waiting room. The service tech who checked us in was great and the salesperson, Jennifer, I More

by CJWHITFORD
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Recommend Dealer
Yes
Apr 25, 2025

Beck Nissan responded

Thank you for taking the time to share your feedback. We're very sorry to hear about your experience with our front desk team—it’s certainly not the impression we want to leave. Your comments will be shared with our staff so we can ensure every guest is greeted with the warmth and attention they deserve. We're glad to hear that the service technician and Jennifer made a positive impact during your visit. If there's anything we can do to improve your experience or assist you in the future, please don’t hesitate to reach out. We truly value your input and hope to have the opportunity to serve you better next time.

April 08, 2025

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I love everything about Beck Nissan. They are efficient, friendly and, most importantly, honest. I recommend them highly. More

by angelreign4
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Recommend Dealer
Yes
Apr 10, 2025

Beck Nissan responded

Thank you, Angel. Our team at Beck Nissan appreciates your positive feedback. We'll see you next time around!

Apr 11, 2025

Beck Nissan responded

Hello Angel, Thank you so much for your kind words and wonderful review! We're thrilled to hear that you've had such a positive experience with us at Beck Nissan. Efficiency, friendliness, and honesty are values we truly pride ourselves on, and it means a lot to know they made an impact on your visit. We truly appreciate your recommendation and look forward to seeing you next time!

April 06, 2025

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The dealership is always clean, and the people are always friendly. They take time to answer any questions you have. More

by LHUNT19
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Recommend Dealer
Yes

Other Employees Tagged: Shane McBay

Apr 09, 2025

Beck Nissan responded

Thank you for taking a moment to share feedback from your recent service visit at Beck Nissan. We're very happy to hear that you were pleased with the customer experience that our team provided. We appreciate your business!

March 30, 2025

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Great crew at this place. ..had a new transmission put in and they do quality work all the time!! More

by MATT@BERRANGTEAM.COM
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Recommend Dealer
Yes
Apr 04, 2025

Beck Nissan responded

Hello Matt, Thank you so much for your kind words! We're thrilled to hear that you had a great experience with our crew and that you're happy with the quality of our work. We truly appreciate your trust in us and look forward to helping you anytime you need us in the future.

March 03, 2025

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I’ve used services twice here and Everyone is very friendly and accommodating to your needs. More

by MMCCRAY1217
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Recommend Dealer
Yes
Mar 06, 2025

Beck Nissan responded

That's what we like to hear! Thanks for sharing your experience and for giving us the opportunity to take care of your vehicle service needs. We'll certainly look forward to seeing you on your next visit!

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