Austin Reiter
Austin Reiter at Beck Nissan

Austin Reiter | Page 7

Service Manager

Beck Nissan

252 US-17
Palatka, FL 32177

4.8
208 Reviews
4.8

208 Reviews

Write a Review

208 Reviews of Austin Reiter

May 06, 2025

Dealership Rating
Employee Rating

Best place to take your Nissan for service. Fast, honest, reliable and friendly. I definitely recommend this place More

by EDIEGUEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 06, 2025

Beck Nissan responded

Thank you for your feedback and your 5-star review. We appreciate your recommendation and we look forward to seeing you on your next service visit!

May 09, 2025

Beck Nissan responded

Thank you for the 5-star review and your kind words. We'll see you next time!

April 24, 2025

Dealership Rating
Employee Rating

The receptionist was very unfriendly. No greeting or other interaction when we walked into the waiting room. The service tech who checked us in was great and the salesperson, Jennifer, I More

by CJWHITFORD
Service Price Transparency
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Recommend Dealer
Yes
Apr 25, 2025

Beck Nissan responded

Thank you for taking the time to share your feedback. We're very sorry to hear about your experience with our front desk team—it’s certainly not the impression we want to leave. Your comments will be shared with our staff so we can ensure every guest is greeted with the warmth and attention they deserve. We're glad to hear that the service technician and Jennifer made a positive impact during your visit. If there's anything we can do to improve your experience or assist you in the future, please don’t hesitate to reach out. We truly value your input and hope to have the opportunity to serve you better next time.

April 08, 2025

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I love everything about Beck Nissan. They are efficient, friendly and, most importantly, honest. I recommend them highly. More

by angelreign4
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Apr 10, 2025

Beck Nissan responded

Thank you, Angel. Our team at Beck Nissan appreciates your positive feedback. We'll see you next time around!

Apr 11, 2025

Beck Nissan responded

Hello Angel, Thank you so much for your kind words and wonderful review! We're thrilled to hear that you've had such a positive experience with us at Beck Nissan. Efficiency, friendliness, and honesty are values we truly pride ourselves on, and it means a lot to know they made an impact on your visit. We truly appreciate your recommendation and look forward to seeing you next time!

April 06, 2025

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The dealership is always clean, and the people are always friendly. They take time to answer any questions you have. More

by LHUNT19
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Shane McBay

Apr 09, 2025

Beck Nissan responded

Thank you for taking a moment to share feedback from your recent service visit at Beck Nissan. We're very happy to hear that you were pleased with the customer experience that our team provided. We appreciate your business!

March 30, 2025

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Great crew at this place. ..had a new transmission put in and they do quality work all the time!! More

by MATT@BERRANGTEAM.COM
Service Price Transparency
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Recommend Dealer
Yes
Apr 04, 2025

Beck Nissan responded

Hello Matt, Thank you so much for your kind words! We're thrilled to hear that you had a great experience with our crew and that you're happy with the quality of our work. We truly appreciate your trust in us and look forward to helping you anytime you need us in the future.

March 03, 2025

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I’ve used services twice here and Everyone is very friendly and accommodating to your needs. More

by MMCCRAY1217
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 06, 2025

Beck Nissan responded

That's what we like to hear! Thanks for sharing your experience and for giving us the opportunity to take care of your vehicle service needs. We'll certainly look forward to seeing you on your next visit!

January 23, 2025

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Employee Rating

Service department did a great job with the work I requested. I had made an appointment ahead of time, they got me in on time and finished in a reasonable time as well. I would recommend Beck Nissan More

by aa24
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Trevor Houser

Jan 24, 2025

Beck Nissan responded

Thank you for your kind words! We're glad to hear that our service department met your expectations and provided timely, quality work. We appreciate your recommendation and look forward to serving you again in the future. Safe travels!

January 03, 2025

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Employee Rating

Service department has been very professional and the work has been excellent. The only issue is I have been waiting on a replacement sensor part for 2 weeks and they have not called me or emailed me, so More

by GREGROBERTS0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Trevor Houser

Jan 07, 2025

Beck Nissan responded

Hello Greg, Thank you for taking the time to provide a 5-star review! We apologize for the delay in a status update on your replacement sensor. We'll reach out to the Service Manager and someone will be contacting you very soon. We appreciate your business and look forward to seeing you on your next visit. Have an awesome day!

November 07, 2024

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Employee Rating

Promises were made to me about the repurchase of my vehicle. They were not kept. Not even close. More

by JREITER
Recommend Dealer
Yes

Other Employees Tagged: Anita Spears, Chris Gatewood

November 03, 2024

Dealership Rating
Employee Rating

Upon arrival of my appointment I was greeted with kindness and understanding as to what work needed to be done on my vehicle. More

by KATHYGOLFN
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Trevor Houser

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