Austin Reiter
Austin Reiter at Beck Nissan

Austin Reiter | Page 8

Service Manager

Beck Nissan

252 US-17
Palatka, FL 32177

4.9
202 Reviews
4.9

202 Reviews

Write a Review

202 Reviews of Austin Reiter

June 17, 2024

Dealership Rating
Employee Rating

Poor communication, poor turnaround time for warranty repairs and service appts, very little follow through. If you don’t mind having to borderline harass adults to get things done, then it might be an o More

by Kp2022
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Trevor Houser

Jun 18, 2024

Beck Nissan responded

We are sorry to hear that you were unhappy with your recent service experience. We apologize for any inconvenience and we'd like an opportunity to discuss this with you to better understand the situation. Please call (386) 328-0244, ext. 135.

June 07, 2024

Dealership Rating
Employee Rating

Always a pleasure working with this crew ! ! Sales person is top notch and goes above and beyond to keep me happy.... More

by gerald13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Anita Spears, Chris Gatewood , Shane McBay

June 05, 2024

Dealership Rating
Employee Rating

Always professional and top notch. They meet you with a smile and answer all the questions the customer asks. I’ll stay with Beck. I prefer quality. They are quality. More

by airboss65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Trevor Houser

June 02, 2024

Dealership Rating
Employee Rating

They keep emailing me and calling me even though I have NEVER purchased a car from there or even been to their dealership. Please leave me alone! More

by J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Chris Gatewood , Trevor Houser, Shane McBay

Jun 03, 2024

Beck Nissan responded

Good morning! My name is Anita Spears. I am so sorry this is happening. If you will give me a call 386-328-2775 EXT 150 I am more than happy to take your name and # out of our system to keep this from happening. Thank you, Anita

May 30, 2024

Dealership Rating
Employee Rating

People are super friendly and go out of there way to accommodate you plus you get free car wash More

by EDSELPH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Trevor Houser

May 15, 2024

Dealership Rating
Employee Rating

Friendly, courteous, knowledgeable. Great place to have your vehicle serviced. Waiting room and bathrooms are always clean. More

by WALDRONRUBY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Trevor Houser

May 15, 2024

Beck Nissan responded

Hi Ruby! Thank you very much for taking time out of your day to share your experience with us. We appreciate your business and look forward to assisting you with your vehicle needs for many years to come. Have a wonderful afternoon!

May 09, 2024

Dealership Rating
Employee Rating

Everyone has Always been polite and helpful, good service. I would recommend beck nissan for service. More

by MCCRYSTAL667
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Trevor Houser

May 13, 2024

Beck Nissan responded

Thank you for the 5-star review Timothy. We appreciate your business. See you on your next service visit!

May 09, 2024

Dealership Rating
Employee Rating

Austin and Trevor always take good care of me and my auto needs fast and reliably! More

by RACHELBOW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Trevor Houser

May 09, 2024

Beck Nissan responded

Thank you for taking the time to send us in a review! We appreciate you!

April 20, 2024

Dealership Rating
Employee Rating

The employees are not morning people and if you use your debit card lake credit you get charged 3.5 percent es not fair last time I visited Beck More

by PEREZMIGUEL111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Trevor Houser

Apr 24, 2024

Beck Nissan responded

Hello Miguel, We regret to hear that your recent service experience did not meet your expectations. We do have notifications posted regarding the fees associated with the use of a credit card. Our scheduling agents inform our customers at the time that the appointment is scheduled as well. We're sorry for any inconvenience.

April 11, 2024

Dealership Rating
Employee Rating

As always, the service was great. Reasonable rate and quick turn around. My go-to spot for auto work More

by SUSANKMILLER2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Trevor Houser

Apr 15, 2024

Beck Nissan responded

Thanks Susan! We are happy to be your dealer of choice!

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