Austin Robinson | Page 3

Austin and the Infinity group are the best. I try to buy all of my cars from them!! I try to buy all of my cars from them!! More

by GKIEFT Verified Customer Verified Customer

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I have had 4 Infiniti’s. I think the infiniti at Stuart is very good I think the infiniti at Stuart is very good More

by jfkit820 Verified Customer Verified Customer

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We have bought 4 or 5 cars there since they opened. Stuart infiniti is a dealership & staff. Stuart infiniti is a dealership & staff. More

by BENSIII Verified Customer Verified Customer

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Beware of closing costs, they applied $999 in dealer prep fess and on the bottom another $995 for documents fees. Rip-off! Not recommending to anyone. fess and on the bottom another $995 for documents fees. Rip-off! Not recommending to anyone. More

by jaedemas Verified Customer Verified Customer

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Whitney is one of the best service advisors in the business and is a wealth of knowledge in the service department. She understands customer service. Which automotive owners and managers can sometimes business and is a wealth of knowledge in the service department. She understands customer service. Which automotive owners and managers can sometimes forget. I trust her with my own mothers car. The only reason I come back to Infiniti Stuart is because of her. More

by EBRAHIMIMBA Verified Customer Verified Customer

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The dealership is very clean and comfortable. It is bright and airy. They responded well when we called and expressed interest in a car. It is bright and airy. They responded well when we called and expressed interest in a car. More

by nakerley Verified Customer Verified Customer

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Super happy thanks everyone I love my car see you soon I know next time will be more happy 100% know next time will be more happy 100% More

by Mauriciopedroso43 Verified Customer Verified Customer

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Poor follow up, promises not met, phone calls not returned, etc. etc. This is the third time I’ve done one of these stupid surveys as well. returned, etc. etc. This is the third time I’ve done one of these stupid surveys as well. More

by philcromer Verified Customer Verified Customer

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The dealership proved itself in remaining available and accomodating throughout the entire process! So excited to drive my QX55! accomodating throughout the entire process! So excited to drive my QX55! More

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6,000 dollars in fake fees. 24 phone calls no matter how many times I said TEXT PLEASE. 48 text messages. 7 emails. I'm paying cash for a RAM priced at exactly 41,990 and th 24 phone calls no matter how many times I said TEXT PLEASE. 48 text messages. 7 emails. I'm paying cash for a RAM priced at exactly 41,990 and their math ended up with me paying them 52,000 dollars......... Cash means we dont make financing kickbacks so we have to charge 2,000 more! 2000 dollar "reconditioning fee" because we put money into it to make it sellable. 2000 dollars TRADE FEE because I dont have a trade in..........wat? Even though I offered the 41,990 plus tax tag and title plus dealer fee it was WAYYYY off from how much they wanted off me. They kept saying stuff like "lets make a deal!" and I'm like "I have cash in hand for your asking price" which they didnt find humorous in the slightest... They also kept pushing me to finance even though i had cash in hand because as they put it over the phone AND in email, they make a lot of money if I finance and we can stick it to the banks by pretending to finance and then pay it off in 2 months.... I told them I dont care about "sticking it to the banks" and I'm pretty sure if their lenders knew they were trying to scam them theyd be pretty pissed off... If you want a dealerships that lies constantly about their prices and tries over and over again to get you to "make a deal" instead of just buying a vehicle Infiniti Stuart is the crooked place youre after 100%.. I told them if I knew the price was over 10k more than the advertised price I could get the same truck in town for less. More

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