Austin Smith

Buying experience seemed flawless. There were some issues with the car the dealership promised to take care of before we drove off the lot. We were told to give them 2-3 days. 5 days l There were some issues with the car the dealership promised to take care of before we drove off the lot. We were told to give them 2-3 days. 5 days later we were told it was ready to go. Arrived to pick up the car, nothing had been done. Tires bad, windshield wipers bad, inter fender liners hanging/installed with self tapping screws. The car has been back to the dealership twice for repairs which were promised as stated BEFORE WE DROVE OFF THE LOT. Car didn’t even lock. Almost a full month later and now we have to re-sign paperwork because financing never went through due to price. No one called to inform us. Salesman blames service, service blames financing. It’s a whole mess and a lot of excuses. More

by erinelishav Verified Customer Verified Customer

Report | Print

Austin was very helpful and patient! I really appreciate how this dealership treats its customers. I really appreciate how this dealership treats its customers. More

by kimcapps2002 Verified Customer Verified Customer

Report | Print

Austin Smith was extremely helpful and didn't give up on us! If you're in the market go see Awesome Austin!! us! If you're in the market go see Awesome Austin!! More

Report | Print

Wonderful experience very very nice got everything done pretty quick I just couldn't recommend any other place then Bill Dickerson to buy a car pretty quick I just couldn't recommend any other place then Bill Dickerson to buy a car More

by oangann Verified Customer Verified Customer

Report | Print

This dealership did an excellent job from start to finish! Great salesman and finance! Everyone should go here! finish! Great salesman and finance! Everyone should go here! More

by kimcapps2002 Verified Customer Verified Customer

Report | Print

I contacted Austin after a major failure at another local dealership. Austin dealt with me primarily through text while I was at work! It was a lovely experience. I got off work, signed paperwork; and now my dealership. Austin dealt with me primarily through text while I was at work! It was a lovely experience. I got off work, signed paperwork; and now my daughter has a new car. I couldn’t be more thankful for the painless car buying experience Austin, and his team provided at Bill Dickason! Will definitely be back! Thank you guys. You were such a blessing to work with. More

by erinelishav Verified Customer Verified Customer

Report | Print

Great experience! Friendly and helpful staff! This dealership works to ensure that everyone can get a car! Friendly and helpful staff! This dealership works to ensure that everyone can get a car! More

Report | Print

It was a great experience. Austin Smith and financing handled everything quickly. Very informative through the process of purchasing my vehicle Austin Smith and financing handled everything quickly. Very informative through the process of purchasing my vehicle More

by elh533 Verified Customer Verified Customer

Report | Print

Great experience dealing with this dealership. No hassle in dealing on buying a carat all. What a relief! The salesman was great to wirk with. Very professional and thorough! No hassle in dealing on buying a carat all. What a relief! The salesman was great to wirk with. Very professional and thorough! More

Report | Print

Austin Smith was very professional and thorough. I would recommend him to my friends. He is an asset to this dealership, Dickason Chevrolet. I would recommend him to my friends. He is an asset to this dealership, Dickason Chevrolet. More

Report | Print