Michael Scott

Tires recommended at previous visit. I returned here due to the level of friendly service I received previously. I returned here due to the level of friendly service I received previously. More

by 64elcamino Verified Customer Verified Customer

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I recently purchased a used car from Bill Dickason Chevrolet. While no purchase is without hiccups, mine covered most of the things that might stress some people. Bill Dickason was extremely accom Chevrolet. While no purchase is without hiccups, mine covered most of the things that might stress some people. Bill Dickason was extremely accommodating and helpful throughout my purchase. - They helped transport the car for the pre-purchase inspection - Had arrangements available to help me return the rental car I used to get from DFW to Gladewater - Made repairs to the car I had not asked for, to ensure I was safe for the long drive home out of state. - Were gracious and friendly during the entire process, doing everything reasonable (and beyond) along the way. - The few (but important) issues that required immediate attention on the car were handled quickly, professionally, and in some cases, without me asking. My bottom line: the car was delivered yesterday, and I have nothing but strong, positive things to say about everyone there, from the GM, Michael Scott, the floor manager, Amber, my salesman, Ryan, the Service manager, William, and even the driver who delivered the car after an in-house repair, Janna. I could not help but sense that they all care about what they do, who they are as a dealership, and their customers. If they have a car I am searching for, I will gladly work with them again. More

by crisolvato Verified Customer Verified Customer

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I loved how everyone took such good care of me from the time I walked in to the dealership. Austin was great and helped me make the best decision on the best car for me. Ryan picked out several cars that time I walked in to the dealership. Austin was great and helped me make the best decision on the best car for me. Ryan picked out several cars that he thought I would like and I picked a pretty red 2019 Ford Escape. I loved how the finance manager took care of me. They are all friendly and caring. They even brought my car to my home. If you need a car or truck come to this caring dealership and they will treat you right. If I need a car again I will definitely come back. More

by ang.montgomery28 Verified Customer Verified Customer

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The dealership did not disclose information regarding the faulty engine on the vehicle we purchased. The vehicle could not safely drive and the dealership did not service the vehicle. When brought to the dea faulty engine on the vehicle we purchased. The vehicle could not safely drive and the dealership did not service the vehicle. When brought to the dealerships attention, they refused to speak with us and failed to provide care to the vehicle or supplement us another vehicle for the inconvenience, even though it was 48 hours after the initial purchase. More

by Hallie Kogler Verified Customer Verified Customer

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Initially was engaged & appeared to have true desire to sale car. Then sensed demeanor change, no calls, unanswered messages. Left me to inquire about progress sale car. Then sensed demeanor change, no calls, unanswered messages. Left me to inquire about progress More

by williamssherryd970 Verified Customer Verified Customer

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Dan was great! Truck was priced to sell. Best experience I’ve ever had buying a car. I will be a return customer Truck was priced to sell. Best experience I’ve ever had buying a car. I will be a return customer More

by Mark Lewis Verified Customer Verified Customer

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Great people. Great service. Great product You make the deals they do the paperwork. Come make a deal Great service. Great product You make the deals they do the paperwork. Come make a deal More

by grampsfason Verified Customer Verified Customer

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Austin and Michael were amazing! ! Went above and beyond! Will refer everyone I know to them! ! Went above and beyond! Will refer everyone I know to them! More

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Back to it's previous great experience. Well run presentation. Showcasing the friendly atmosphere of the entire organization. Well run presentation. Showcasing the friendly atmosphere of the entire organization. More

by cochranlarry977 Verified Customer Verified Customer

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Alex was our sales representative and was extremely helpful through the whole process. And everyone at the dealership was friendly and helpful—from the manager down to each employee. It was an amazing helpful through the whole process. And everyone at the dealership was friendly and helpful—from the manager down to each employee. It was an amazing car buying experience. We’re so glad we ended up traveling there to purchase our vehicle. More

by Jeremy and Heather Vansickle Verified Customer Verified Customer

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