Austin Smith | Page 10

Sales service was great. Austin did an excellent job! Six days after purchase of used 2020 “certified” jeep Wrangler, we discovered we need a new transmission. How can serv Austin did an excellent job! Six days after purchase of used 2020 “certified” jeep Wrangler, we discovered we need a new transmission. How can service department miss that? More

by BFARM Verified Customer Verified Customer

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Everything was clean. Austin did a good job. Vehicle was well prepared. Ya'll done good. Austin did a good job. Vehicle was well prepared. Ya'll done good. More

by ccause50 Verified Customer Verified Customer

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This dealership was so easy to work with. Our sales person Austin Smith was knowledgeable about the car we purchased. I wouldn’t hesitate to recommend buying from this dealership. Everyone w Our sales person Austin Smith was knowledgeable about the car we purchased. I wouldn’t hesitate to recommend buying from this dealership. Everyone was amazing. More

by adventures177 Verified Customer Verified Customer

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Everyone was very friendly and helpful. I enjoyed working with them to find a car. I enjoyed working with them to find a car. More

by dwaine7298 Verified Customer Verified Customer

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Sales price was fair. Trade value was a little weak. The transaction was about an hour so I considered that to be fast. The new (to me) truck could have had paint correcti Trade value was a little weak. The transaction was about an hour so I considered that to be fast. The new (to me) truck could have had paint correction done or a clay bar to be near perfect but other then that, the truck was very clean and was what was advertised. The dealership add-ons were not. Fortunately they were up front about it before I even got to the dealership and they were not too expensive. But that is one of the reasons for a 3 star rating. More

by Car enthusiast Verified Customer Verified Customer

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Very attentive to our needs and our financial situation, understood us. Thank You Very Much understood us. Thank You Very Much More

by laura_b42005 Verified Customer Verified Customer

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Was very pleased with my experience buying my vehicle. Would recommend to friends and family Would recommend to friends and family More

by skipper_carnes Verified Customer Verified Customer

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My experience with Bill Dickason Chevrolet was right on Point! I had previously visited them back in spring for service on my Filter because Valvoline had messed up my filter housing. The service and promp Point! I had previously visited them back in spring for service on my Filter because Valvoline had messed up my filter housing. The service and promptness to my needs were amazing and this is why I chose them to purchase a new car. My experience with buying a new car was phenomenal. Initially the salesman, Austin Smith who called me to set up my appointment, was clear and precise and was very eager to assist me. Justin Davis, with whom I met with to discuss my new Chevy Trailblazer purchase, went above and beyond to help me through the entire process. It only took a few hours to test drive the car, evaluate whether it met my needs, to submit my documents of proof and him run my information, check on my current car trade in value and to get approved. My interest rate became lower, and my auto insurance company rep, State Farm, ran it before i bought it and said "Girl go for it", you just saved even more on your insurance. Overall, the positivity of it, the laid back atmosphere and the assistance that i received from Bill Dickerson, made the difference. I have purchased three other cars over the last 15 years from a dealer in Longview and it is definitely worth going to Gladewater for my purchase. Thank you Austin and Justin! More

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Austin was informative and everyone at the dealership was helpful and super nice. I would definitely buy from them again. helpful and super nice. I would definitely buy from them again. More

by duane7 Verified Customer Verified Customer

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Adrian and the team were great! Austin kept me updated on the new vehicle arrivals. Adrian wasn’t a pushy car salesman, got the work done quick and was easy to work with. Great expe Austin kept me updated on the new vehicle arrivals. Adrian wasn’t a pushy car salesman, got the work done quick and was easy to work with. Great experience with the team at BD Chevy! More

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