Austin Smith

She’ron is the best person to ever work with. The Honda we bought had a transmission problem with only 300 miles and he worked with us to get her another car. The Honda we bought had a transmission problem with only 300 miles and he worked with us to get her another car. More

by eddie_janice72 Verified Customer Verified Customer

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worst service ever. They are scamming people in there service department. awhen they found out I wasn’t paying out of pocket and my warranty was still active they no lon They are scamming people in there service department. awhen they found out I wasn’t paying out of pocket and my warranty was still active they no longer where interested in servicing my vehicle after they quoted me a 3 grand diagnostic estimate More

by ortiz_kristina Verified Customer Verified Customer

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I waited for almost 3hr for an oil change only service that I had an appointment for. At the 2hrish mark I texted the status on my vehicle from the lobby with no reply and the 3rd person during my visit g that I had an appointment for. At the 2hrish mark I texted the status on my vehicle from the lobby with no reply and the 3rd person during my visit gave me my keys back. More

by RJLANCOUR Verified Customer Verified Customer

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Great honest service during my unplanned visit. Austin help get my car fixed quick and let me know when it was finished promptly Austin help get my car fixed quick and let me know when it was finished promptly More

by jackley Verified Customer Verified Customer

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The wait was almost three hours just for a tire patch. I was told 45 minutes I was told 45 minutes More

by wayne.defreitas Verified Customer Verified Customer

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Employees that work there are good and honest. . They let the customers know what needs to be done for their car's. . They let the customers know what needs to be done for their car's. More

by CHRISTY1540 Verified Customer Verified Customer

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Fantastic The workers are very attentive and provide very good treatment and service. everything on time and very good service good treatment and service. everything on time and very good service More

by jesusricabal Verified Customer Verified Customer

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I had my fuel filter changed on 3/1/24 afterwards my car smell like gas for three days, my car has a delayed startup after work was performed on my car. I had to return in 3/4 to correct the issues. My car smell like gas for three days, my car has a delayed startup after work was performed on my car. I had to return in 3/4 to correct the issues. My car is better but still isn't up to speed like prior to my visit. More

by LAVETRICE53 Verified Customer Verified Customer

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The wait time was reasonable, and Austin Smith hospitality and professionalism was top tier. Outstanding hospitality and professionalism was top tier. Outstanding More

by ANTWUN1 Verified Customer Verified Customer

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I enjoy the service process at Regal Honda. From check in, to advisor to service technician. Each person has and does their part, a well oiled machine! They have have a great waiting area wit From check in, to advisor to service technician. Each person has and does their part, a well oiled machine! They have have a great waiting area with water and snacks too! More

by Russ Verified Customer Verified Customer

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