Austin Sutton

Very pleased with everyone who works here. In the past, we had not very pleasant experiences at other dealerships and were cautious when car shopping. At Bright Bay Mazda we felt very welcomed In the past, we had not very pleasant experiences at other dealerships and were cautious when car shopping. At Bright Bay Mazda we felt very welcomed. We went there without an appointment looking for a used 2023 CX-5 and Austin was very helpful and showed us the options. The car I liked had a deposit at the moment so we had to wait and see whether it would be purchased. Austin kept us updated on the status of car and answered all our questions. The person who left the deposit went with a bigger car so we went back for a test drive. Austin wasn't there and we were helped by Richard. Again, we didn't make an appointment (not very responsible) and just drove there unannounced. Austin had a day off so Richard showed us the car and I had a test-drive. The paperwork didn't take long at all. Everything was explained - deposit, rates, fees, monthly payments. We scheduled the car pick-up because I need to sort out my insurance since it was Labor day and our agent wasn't responding. At the pick-up day we went earlier and Richard and Austin made sure we can finish all the paper signing as soon as possible even though there were other customers. Everything went well and now I have the car I really wanted. It was such a nice experience. Highly recommend Bright Bay Mazda! More

by Agnessa Verified Customer Verified Customer

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Awesome professional, showed me multiple options, got the best deal for me and my wife. best deal for me and my wife. More

by kelliemoro82563 Verified Customer Verified Customer

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Almost 2 hour wait time for oil change and tire rotate. That’s way to long of wait and I was on time to my appointment That’s way to long of wait and I was on time to my appointment More

by stevecallagy2 Verified Customer Verified Customer

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They not gonna answer to your call or text after I get the car, even if there’s a ln issue the car, even if there’s a ln issue More

by FEDIA.P98 Verified Customer Verified Customer

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Pleasure to work with Austin. He was knowledgeable and easy to talk to. He explained our options. He was knowledgeable and easy to talk to. He explained our options. More

by Kajcl13 Verified Customer Verified Customer

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Very knowledgeable and helpful. Made the process of purchasing a new vehicle pleasant. Definitely recommend him to my friends. Made the process of purchasing a new vehicle pleasant. Definitely recommend him to my friends. More

by lynnmariecia2 Verified Customer Verified Customer

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Best Mazda dealer on Long Island ,fast customer service, all buyers have very convenient, recommend all buyers have very convenient, recommend More

by RSEDRYNA Verified Customer Verified Customer

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